What are the responsibilities and job description for the NetSuite Channel Account Manager position at Oracle?
Manage and work with partners installed base team:
Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager.
Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution.
Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance.
Work to improve overall customer happiness within assigned customer accounts.
Analyze customers business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
Career Level - IC4
Responsibilities:
Responsible for timely renewals for medium-sized to large customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.