Oracle Cerner Federal Learning Specialist

Job Description
Deliver educational materials in person and virtually for federal projects, providing additional training support to participants as needed and promptly addressing questions and concerns
Collect feedback from training participants and share with project leadership and content owners to improve materials and delivery methods
Provide one-on-one end-user support at federal client sites to perform high-level solution tasks
Identify and surface process, workflow and technical concerns to appropriate project team members or content owners
Facilitate bi-directional feedback between the project team and end users to improve efficiency of communication and issue resolution
Present observations and feedback to appropriate stakeholders on system adoption and utilization
Partner with federal clients to drive behavior change in order to increase adoption, efficiency and satisfaction.
Bachelor's degree or relevant equivalent work experience.
Responsibilities
- Use in-depth knowledge of content area and facilitation best practices to deliver educational materials in person and virtually for federal client projects, proactively providing additional training support to participants and addressing routine questions independently
- Solicit feedback from training participants and share with project leadership and content owners to improve the effectiveness of materials and facilitation methods and drive increased adoption
- Provide one-on-one end-user support at federal client sites to perform a wide breadth of high-level Oracle Cerner solution tasks
- Triage and propose solutions to process, workflow and technical concerns, engaging the appropriate project team members or content owners as needed for resolution
- Identify and assess opportunities to improve the feedback loop between end users and the project team
People Management Responsibilities (for associates with one or more direct reports):
- Seek to understand disagreements, ensure all perspectives are heard and facilitate a plan for resolution.
- Delegate the work appropriately, provide clear expectations and follow up to ensure progress and overcome roadblocks. Identify associates and team priorities based on business direction and adjust when needed.
- Lead by example and share knowledge and experiences with associates and team. Create a respectful work environment where you advocate for your team, create accountability and recognize accomplishments.
- Provide timely feedback to encourage success, ensure accountability and connect opportunities for your associates' development.
- Identify the right talent to achieve the desired results. Promote and build a diverse and cohesive team to accomplish objectives and align associates' skills to fill gaps.
Basic Qualifications
- At least 4 years total combined related work experience and completed higher education
- High School Diploma
Preferred Qualifications
- Bachelor's degree or equivalent relevant work experience
Expectations
- Perform other responsibilities as assigned
- Willing to travel up to 100% as needed
- Willing to work additional or irregular hours as needed and allowed by local regulations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated location(s)
California Pay Range: from $19.52 to $36.97 per hour; from $40,600 to $76,900 per annum.
Colorado Pay Range: from $18.46 to $33.27 per hour; from $38,400 to $69,200 per annum.
New York City Pay Range: from $18.46 to $35.10 per hour; from $38,400 to $73,000 per annum.
Washington Pay Range: from $20.63 to $35.10 per hour; from $42,900 to $73,000 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Flexible paid time off (unlimited or accrued vacation and sick leave)
- Paid parental leave
- Employee Stock Purchase Plan
- Adoption assistance
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
About Us
An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40 years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.
In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.
Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.
At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.
That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.
Oracle is an Equal Employment Opportunity Employer *** . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer