Program Mgmt Director-ProdDev

Oracle Cloud is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases.  We've focused on security, reliability, scalability and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are rapidly expanding our footprint and continuously building innovative solutions.

 

Do you want to be part of a highly technical team helping to establish Oracle Cloud as the leading cloud computing platform for enterprises? Are you passionate about making customers successful? If Yes;

 

Oracle Cloud is seeking a leader for the Dedicated Cloud business. This role has a global responsibility over technical and business programs for Dedicated Region and Alloy. A successful leader will have experience in working with geographically separated teams and travel is sometimes required. A successful candidate will have a strong passion and extensive background in cloud solutions and program management. Experience in managing cross functional teams in complex technology integration projects is required. Equally important is a proven track record of establishing positive relationships with customers, external and third parties, internal product teams, support organization, and executive stakeholders.

Career Level - M4

Qualifications:

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $139,400 to $291,800 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Responsibilities:

Roles and Responsibilities:

 

As the Director for the Dedicated Cloud program management team, you will be responsible for growing and managing the team and involved in all aspects of a customer’s experience on Oracle and their cloud adoption lifecycle. 

• Design and drive programs that support Dedicated Region and Oracle Alloy 
• Design and drive mechanisms of scale to provide consistent experiences across the product lifecycle
• Foster a customer-focused data-driven team culture 
• Engaging in strategic conversations with customers' leadership 
• Keep your technical skills honed and develop new ones
• Be the voice of customers to Oracle’s various engineering teams
• Managing the coverage and hiring aspects of the PSE team
• Staffing, On-Boarding, and Skilling up new TPMs hires
• Coaching & Mentoring TPMs in their day-to-day engagement approach 

Manage, Develop, and lead an effective team to deliver timely, accurate and professional technical assistance to Oracle’s cloud customers. Work with engineering, support, PM teams, and exec management to improve the customer experience. Contribute to a positive team environment and proactively help team members to meet and exceed team goals, quality standards, and product improvement. Review customer feedback on products, investigate possible issues, and take a lead to resolve them in a timely manner.

Basic Qualifications:

An innovative leader who can look beyond the technology stack and passionate about customer success. 

• 8 years relevant work experience in program and project management
• 5 years of experience in management of technical, customer facing team
• Bachelor’s Degree in Computer Science, Information Technology, Business or equivalent 

Preferred Qualifications:

• Prior experience in managing distributed teams
• Prior experience in managing complex cloud transformations  
• Prior experience in driving technical requirements for migrating or transforming customer solutions to the cloud
• Familiarity with common enterprise solutions from Oracle, Microsoft, SAP or VMware
• Experience with other cloud platform including AWS, Azure, Google Compute Platform & VMware is a plus
• Excellent analytical, technical, and communication skills

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Salary : $139,400 - $291,800