What are the responsibilities and job description for the SaaS implementation technical consultant - Simphony position at Oracle?
Join Our Team: Unlocking Restaurants' Digital Transformation!
Are you ready to take your technical skills to the forefront of the F&B industry? We're on the hunt for an exceptional individual to join our dynamic team as an Implementation Professional. This role is not just about technology; it's about revolutionizing the guest experience in restaurants, hotels, cruises, stadiums and arenas worldwide.
What We're Looking For:
- Technical Expertise: Proficiency in SQL queries, database management (Oracle 12c, 19c), and API integration (SOAP, REST) is your superpower.
- Hospitality Savvy: Familiarity with manual F&B procedures and an understanding of the industry's unique challenges is a strong preference
- Communication Skills: Fluent in Italian and English, you can convey ideas clearly to diverse audiences.
- Team Player: Collaborate effortlessly with clients and colleagues, both remotely and on-site.
- Self-Starter: You're driven, proactive, and always ready to take the initiative
Credentials and Experience:
- Previous experience with Oracle Simphony or similar F&B POS systems is preferable
- Familiarity with relational databases and TCP/IP networks.
- Proficiency in hardware setup and troubleshooting.
Responsibilities:
Your Mission:
- Analyze and Understand: Dive into the world of Oracle Simphony Point-of-Sale or similar F&B Point-of-Sale software, becoming the go-to expert.
- Configure and Install: Tailor the solution to each customer's unique needs, ensuring a perfect fit.
- Lead requirement gathering workshops with customers
- Proceed with Property Configuration tasks in Oracle Cloud Simphony Enterprise Management Console
- Install, Troubleshoot and Test Hardware and POS Peripherals
- Conduct training sessions on Oracle POS Technology with key users
- Assist customers during Go-Lives and ensure Post-Live reviews
- Review, assess and resolve customer queries related to Oracle POS Technology
If you're passionate about technology and hospitality, this is your chance to make a real impact. Join us and be part of a team that's transforming the guest experience, one implementation at a time!
