Site Reliability Developer 4

Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they tackle some of the world’s biggest challenges. We’re looking for Senior Principal Site Reliability Developers/Engineers who would be responsible for Advanced Operations (AO), critical issues of production environments, including systems and databases, supporting critical business operations, but most importantly be the Technical Advisor for Operations Strategy and direction. Will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide critical issue support to a wide range of complex production environment problems related to immense growth, scaling, using the cloud, extremely high performance, and high availability requirements. 

Responsibilities:

You will be working in the US Gov Ops organization as the senior most Technical Advisor overseeing both Advanced Operations (AO) and Point Operations (PO) in full stack ownership of a collection of services and/or technology areas, spanning three Realms and seven Regions.  Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. Responsible for the design and delivery of the critically important stack and strategy, with focus on security, resiliency, scale, and performance.  Authority for end-to-end performance and operability. Partner with service development teams, engage with senior leadership on vision/strategy/business objectives and finally defining and implementing improvements in service architecture.  Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. You will act as ultimate point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). This role will allow you to apply a deep understanding of service topology and their dependencies required to solve issues and define mitigations. Understand and explain the effect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies. 

Career Level - IC4

Qualifications:

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $97,400 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Responsibilities:

Required Skills:

• U.S. Citizenship
• Bachelor’s Degree in Computer Science or other STEM related fields, and/or equivalent professional experience and demonstration of consistent career growth. (M.S. an advantage)
• Experience with Linux (or any UNIX OS) System Administration, Networking, Storage, Compute and Virtualization. (Certifications in CCNA networking, Virtualization, or UNIX OSs an advantage)
• Strong familiarity of cloud concepts, platforms, distributed systems, and networking.
• Strong Cybersecurity awareness/experience (e.g. CompTIA Security , CISSP, all advantages)
• Experience in participating and leading incident bridges, incident management. 
• Customer obsession, passion for delighting customers. 
• Experience in cloud technical support, operations, NOC or similar is preferred, but not required. 
• Demonstrable ability to quickly learn new technical domains and then train others.

Shift Format:

This role is a Monday through Friday core hours role; will involve working on-call shift rotations for escalated incident management 10-15%(max) (i.e. on-call support on ~40 days) of a calendar year based on a 40-hour work week, including nights, weekends and public holidays.

The role involves working 5 days a week (40 hours) and one additional on-call time on an every-two-months basis. You will be assigned to a shift rotation at most once every two months.

Overtime exceptions for on-call or overtime duties based on business needs.

Salary : $97,400 - $199,500