What are the responsibilities and job description for the Support Integration Analyst position at Oracle?
We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data.
It’s a big challenge, but big challenges are what we do best. We’re already transforming major healthcare organizations — helping them turn data into lifesaving decisions and better patient care.
From patients to providers, our objectives are to improve health, reduce costs, and enhance the healthcare experience. We offer the most secure and reliable healthcare solutions, which connect clinical, operational, and financial data to improve care and advance decision-making around health and well-being.
We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. As a global leader we’re looking for a Support Integration Architect to drive success as part of our Integration Services team. Join us and create the future.
If you have Oracle Health Cerner Millennium application or technical experience, this is an incredible opportunity to excel in an exciting, fast-paced arena!
Career Level - IC2
Qualifications:
Range and benefit information provided in this posting are specific to the stated locations only
CA: Hiring Range in CAD from: $50,600 to $110,500 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions. As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.
Responsibilities:
The Support Integration Architect will manage client relationships and system health, troubleshoot complex technical integration issues with a high degree of variability, and analyze metrics for improvement strategies.
Responsibilities to include:
- Develop and plan the execution of client domain strategy.
- Track and implement standard recommendations for aligned clients to enhance domain health, safety and usability of the Oracle Health products and services.
- Troubleshoot complex technical integration issues, escalating as appropriate.
- Analyze performance metrics and identify and propose domain stability improvement strategies.
- Work with cross-functional organizations to identify and evaluate packages for code compatibility
- Contribute to internal team value and improvements.
Basic Qualifications:
- At least 4 years of total combined related work experience and completed higher education, including:
- At least 1 year of healthcare information technology (HCIT) consulting, HCIT support, and/or other client-facing or HCIT or clinical solution work experience
Preferred Qualifications:
- At least 2 years of technical or clinical support and/or implementation work experience
- At least 1 year of Cerner Millennium experience or completion of the Oracle Cerner Integration Architect Development Program
- Experience with CCL and ad hoc investigations.
- Experience with modification to and maintenance of Ops jobs, purge templates and unauthenticated data.
- Experience with change management, and domain strategy.
- Bachelor’s degree Computer Science, Computer Engineering, Software Engineering, Computer Information Systems, Information Technology, Information Systems or equivalent experience.
Expectations:
- Must reside in or be willing to relocate to the Nova Scotia, Canada area.
- Provide 24/7 on-call support as needed.
- Willing to travel up to 20% as needed.
- Willing to work additional or irregular hours as needed and allowed by local regulations.
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position.
- Perform other responsibilities as assigned.
Salary : $50,600 - $110,500
