What are the responsibilities and job description for the Technical Account Representative (TAM) 4 position at Oracle?
We are seeking for a highly skilled Technical Account Manager (TAM) to join our team. The ideal candidate will possess a strong technical background in Oracle eBusiness Suite System implementation, rollout, upgrade or optimization project management and a deep understanding of Oracle eBusiness Suite product functionality and technology, alongside extensive experience in customer relationship management. The TAM will be responsible for ensuring the overall governance of project or technical service delivery to our customers, helping them maximize the value of their Oracle investments.
Requirements:
- Deep understanding of Oracle eBusiness Suite product functionality and technology. Expertise in SCM module is highly preferred.
- Over 5 years of experience in complex Oracle eBusiness Suite implementation, rollout, upgrade or optimization project management. China to Global or Global to China oversea project experience is highly preferred.
- Over 10 years of experience in manufacturing industry.
- Over 10 years of experience in IT Service Management, Project Management or Account Management.
- Demonstrated knowledge of Contract/Project Management, including cost, resources, scheduling, scope, and risk management.
- Demonstrated experience and skill of customer relationship, account management and incident management.
- BS degree or equivalent experience.
- PMP or equivalent professional certificate.
- Fluent communication with both Chinese and English.
Career Level - IC4
