What are the responsibilities and job description for the Human Services Specialist I position at Orange County Government?
The Orange County Department of Social Services has several openings for a Human Services Specialist I. The work involves the primary responsibility for determining client eligibility for public benefits. An employee in this class is responsible for using intake and processing systems, utilizing NC FAST or other automated systems and involves in depth interviewing, determining eligibility for benefits, and/or re-certifying recipients for continued benefits, and will exercise independent judgment within the guidelines of established Federal and State government regulations and County procedures.
Work is performed under the general supervision of a Human Services Supervisor with oversight and assistance provided by the Human Services Coordinator with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision is not a responsibility of this class. Does related work as required.
Work is performed under the general supervision of a Human Services Supervisor with oversight and assistance provided by the Human Services Coordinator with some leeway to exercise independent judgment within the framework of applicable rules, regulations, policies and procedures, in the performance of duties, both in terms of planning and accomplishing work and in making decisions regarding client needs and requests. Supervision is not a responsibility of this class. Does related work as required.
Hiring range is based on the Orange County Social Services Step Plan. The Step Plan is based on years of Human Services Specialist I experience. Full credit is given for years of experience performing the same job functions. Partial credit is given for years of experience performing related job functions. The top half of the scale is reserved for career employees with senior level experience in the same role.
* Background Check is required.
Click here for full job specifications including essential functions, knowledge, skills, abilities, and physical requirements.
https://www.governmentjobs.com/careers/orangecountync/classspecs/870337
MINIMUM QUALIFICATIONS
Graduation from an accredited college or university with a bachelor’s degree human services field or social work; OR
Possession of a High School Diploma or General Educational Development (GED) test equivalency AND four (4) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services; OR
An equivalent combination of education, training and experience as stated above. A higher degree does not substitute for work experience.
SPECIAL REQUIREMENTS
All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.
Bilingual ability is preferred.
MINIMUM QUALIFICATIONS
Graduation from an accredited college or university with a bachelor’s degree human services field or social work; OR
Possession of a High School Diploma or General Educational Development (GED) test equivalency AND four (4) years of work experience in determining human service eligibility and participatory in the delivery of public assistance programs related experience in human services; OR
An equivalent combination of education, training and experience as stated above. A higher degree does not substitute for work experience.
SPECIAL REQUIREMENTS
All offers of employment are conditional upon successful clearance of a background check. Employment cannot commence until the employee has been cleared.
Bilingual ability is preferred.
As with all positions with the Department of Social Services, this position may be required to serve in shelters in time of natural and man-made disasters including overnight and weekends. The duties assigned during this time may vary from your regularly assigned duties. Assigned duties will be at the discretion of the Social Services Director.
Orange County is an Equal Opportunity and Affirmative Action Employer
Salary : $42,361 - $62,945
