What are the responsibilities and job description for the Tollbooth Operator (On Call) position at Orange County Government?
Location
Convention Ctr Security
Overview
At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central Florida and shape the future of our community. We believe in hiring the very best. Our workplace experience sets us apart and makes us a great place to work. Our goal is to create an environment of exceptional organizational values, customer service standards, and employee satisfaction. Orange County Government is committed to providing equal opportunity in employment and services to all individuals.
Job Description
Representative Duties/Assignments
The Toll Booth Operator shall be able to take credit card payments via a handheld point of sale device for parking expenses, prepare parking lots and garages for event operations. Direct traffic entering and leaving parking facilities. Provides direct customer service including verbal or written directions to venues and facilities, status of lots and garages, safety hazards, customer problems, law enforcement or traffic control issues, and other related information.
Involves performing duties under adverse conditions such as exposure to exhaust fumes, excessive noise, working in confined areas, exposure to outdoor conditions including inclement weather, and standing/walking for extended periods of time."
Work is performed under the general supervision of the assigned Supervisor and is evaluated for attention to detail and accuracy through observations and work performance.
Minimum Qualifications
Requires a high school diploma or equivalent and six months’ cash handling or customer service experience.
Must have the ability to learn and operate:
- Two-Way Radio
- Automated Parking System
- Point of Sale System
Must be available to work a flexible schedule based upon show activity, including early mornings, late evenings,
weekends and/or holidays and able to work outdoors as applicable.
Have the ability to work with guests in a professional and courteous Center of Hospitality manner.
Preferences
Microsoft Office proficiency
Hospitality industry and/or parking/traffic operations experience
The ability to work weekday shifts
Application Deadline
Open Date: 04/18/2025
Close Date: 09/29/2025
This posting is subject to close without prior notice.
Salary Information
Pay Grade: 406 - From $16.08 to $16.62
FLSA Status:
Placement based on Education and Experience
Benefits
- 10 paid holidays and up to 2 floating holidays annually.
- 18 days paid time off per year.
- Longevity bonus based on years of service.
- 6 days of paid TERM (sick) time annually.
- Low-cost medical, dental, vision, additional life insurance.
- Free basic life, long term disability, and employee assistance for all the family members effective on day one.
- Participation in the Florida Retirement System.
- Employee assistance program includes multiple free one on one sessions with licensed counselors and online tools for legal advice, financial planning, personal life balance, etc.
- Free access to Wellworks gyms and Orange County Recreation Centers.
- Free onsite wellness coaching, including dietician and nurse.
- Tuition reimbursement program.
- Earn service time to forgive student loans.
Disclaimer: Benefits may vary for employees under collective bargaining agreements.
For more information on Benefits visit - https://www.ocfl.net/EmploymentVolunteerism/EmployeeBenefits.aspx
Veterans Preference
If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the closing date of the posting. Please scan and upload a copy of your cover letter and supporting documents, to Orange County Human Resources Division via the secure Box.com folder.
Your cover letter should include the Job ID number you are applying for, the title of the position, your full name and the last 4 digits of your social security number. *If you are a current employee returning from active military service, you may be eligible for promotion preference if the active military service qualifies for Veterans' Preference. Please note that Veterans' Preference applies only to a Veterans' first promotion after reinstatement or reemployment, without exception.
Educational Requirements
If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.
Address
Orange County Convention Center
9800 International Drive, Orlando, FL 32819
Notes
Selected candidate will be required to successfully complete the pre-employment drug, physical and Level II background check.
Salary : $16 - $17
