Section Manager III - Maintenance Contracted Services

Overview

Why OCTA

Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.

OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.

We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. 

Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.

Overview:

Under minimal guidance, performs oversight and manages contracted fixed route maintenance and contracted paratransit maintenance to ensure contractors are performing to the specifications of the contract.  Ensures vehicle maintenance is properly performed, and the contractor complies with all federal, state, and local regulations.  Develops and implement plans and policies in conformance with goals.

This is an exempt position in Salary Grade ­­235: Min $127,545 – Mid $153,054 – Max $178,563 annually. The starting salary will be within this range based on qualifications.

The position will remain open until filled.

Responsibilities

This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency.

Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job.

• Oversees the maintenance performance of service contractors on OCTA vehicles, assisting with bus and maintenance equipment procurement, and investigating new technology for potential use to improve the OCTA’s service to its customers.
• Performs assigned tasks related to the required management of the OCTA provided maintenance facilities. Coordinates with designated Authority Facility Maintenance staff to oversee facility improvement projects, issues related to facility compliance, and the overall daily facility functionality.
• Reviews contractor requests for major component repairs and other maintenance related pass-through costs. Coordinates work related to warranty and third-party provided services.
• Assists in the formulation of specifications for vehicle, equipment, and service/maintenance contractor procurements. Maintains the vehicles assigned to the CTS contingency fleets.  Assists with the Authority’s vehicle donation programs, to include all vehicle emission compliance testing and reporting.
• Leads required vehicle inspection activities to ensure vehicles comply with Federal Motor Vehicle Safety Standard (FMVSS) regulations. Ensures contractor maintenance meets all state and federal requirements including facilitating annual California Highway Patrol (CHP) terminal inspections.
• Monitors daily operations of facilities and facility systems in support of day-to-day operations to ensure that facility readiness is maintained and complies with regulatory agencies.
• Leads the preparation and forecasting of budgets, including vehicles, fuel, parts, and tires for contracted services. Ensures expenditures do not exceed budget. Oversees an annual inventory of vehicles and equipment assigned to CTS and in possession of the contractors, which includes physical audits to ensure inventory accuracy.
• Supervises and oversees the job performance of the Maintenance Field Administrators. Reviews required maintenance reporting forwarded by the Maintenance Field Administrators.
• Ensures successful implementation of section goals and objectives. Reviews section expenditures and performance to ensure performance is within standards.

Customer & External Focus: Markets his/her workgroup effectively and influences others in the organization.

• Plans, directs, and evaluates performance of section personnel and develops personnel.
• Effectively interfaces with vendors regarding technical data information.

Solves Problems & Analyzes Issues: Has and applies problem analysis and problem-solving skills on a technical and interpersonal level.

• Evaluates contractor performance through data collection, analysis, and formulation of reports. Coordinates with all levels of management to summarize and prepare recommendations on maintenance standards and compliance.
• Leads the development and monitoring of performance indicators for contract maintenance programs. Leads the development of policies and procedures related to addressing vehicle maintenance issues and initiates action as required.

Works in a Collaborative Manner with Others: Works in a collaborative manner with others, helps resolve unproductive conflict.

• Communicates effectively and directly with representatives of other departments.

Qualifications

Any combination of education and experience equivalent to a bachelor’s degree and a minimum of seven years of experience in a vehicle maintenance environment, and professional experience in transportation management, or contract administration. Experience with public agencies and especially public transit systems are helpful. Strong oral and written communication skills are required.

Special Qualifications:

• A valid Class C California Driver License is required. Driving record must meet OCTA’s driving standards and be in good standing with the Department of Motor Vehicles

Working Conditions/Physical Activities:(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions).

Positions in this class typically require:

• Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
• Requires ability to understand verbal communication and to respond effectively.
• Positions in this class typically require: Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.

Compensation and Benefits:

OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

Salary : $127,545 - $178,563