Security Systems Administrator, Senior/Security Systems Administrator

Overview

Why OCTA:

Discover work that moves you in a dynamic and innovative setting. Be part of a team delivering Orange County’s transportation network of today and creating a vision for the future.

OCTA is the county’s transportation planning commission and public transit operator. With a focus on safety and accountability, we plan, fund, and implement countywide projects that include bus and rail transit, freeways and express lanes, rideshare, microtransit, paratransit, active transportation, and environmental programs.

We’re passionate about creating a balanced, equitable and sustainable transportation system that reflects the diverse travel needs of the county’s 34 cities and 3.2 million residents. 

Our employees rated OCTA as a top workplace in Orange County. Come join us on our mission of keeping Orange County moving.

Overview:

Under general direction, analyzes, troubleshoots, and provides technical expertise and administration of the access control, video management, and intercom and security alarm systems.

Security Systems Administrator, Senior - This is an exempt position in Salary Grade 205: Min $95,176.00 - Mid $114,212.00 - Max $133,247.00 annually. The starting salary will be within this range based on qualifications.

Security Systems Administrator - This is an exempt position in Salary Grade 195: Min $86,328.00 - Mid $103,593.00 - Max $120,859.00 annually. The starting salary will be within this range based on qualifications.

This posting will remain open until filled. 

Responsibilities

This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to this job.

Displays High Integrity & Honesty: Takes personal responsibility, acts with honesty and consistency. 

• Subject matter expert who works independently performing tasks at multiple local offices and field locations.

 Has Technical and Professional Expertise: Has the technical skills, product knowledge and professional skills to do the job.

• Analyzes, troubleshoots, and facilitates the repair and maintenance of physical security systems including access control, video management systems, and intercom and security alarm systems.
• Coordinates the access control system used to administer and manage access into owned and leased facilities. Facilitates appropriate access levels and programs individual permissions. Provides technical support for the access control system including access badges cards, badge readers and other components.
• Coordinates the facility video management system utilized on owned and leased facilities. Facilitates appropriate access levels and programs individual permissions. Provides technical support for the design, installation, repair and maintenance of the system.
• Coordinates the Security and Emergency Preparedness (SEP) department’s technical security projects such as installation of access control hardware, video management hardware, and related software.
• Serves as a subject matter expert on administration of physical security systems; works collaboratively with Information Systems (IS) on the installation and maintenance of network- based hardware, servers and related projects as needed.
• Prepares reports and conducts internal system reviews.
• Develops, for management approval, standard operating procedures (SOPs) and policies for users and maintains system documentation.
• Coordinates the day-to-day activities and possible training of colleagues.
• Attends assigned meetings and conferences and completes all required and recommended training.

 Develops Strategic Perspective: Knows how immediate work relates to organizational strategy, translates into actionable steps.

• Meets with department representatives to assess current and future security requirements to ensure the OCTA security systems meet business needs.
• Supports strategic objectives by assisting to forecast future requirements, helps prepare annual projection budget with scheduled expenditures.

 Drives for Results: Operates with speed and intensity, translates long-term goals into immediate actions.

• Participates in the coordination, development, and training of employees on related security programs to include documentation, training materials, and metrics tracking.
• Maintains and performs or facilitates systems software updates and upgrades for related security systems and includes maintaining all Security Systems Service Level Agreements (SLA’s).
• Coordinates service calls and system maintenance with vendors.
• Establishes and maintains effective working relationships.

Solves Problems & Analyzes Issues: Has and applies problem analysis and problem-solving skills on a technical and interpersonal level.

• Analyzes existing system processes; develops and implements recommended improvements and corrective actions to ensure system reliability.
• Works cross-functionally with internal IS department resources, systems integrators, and vendors to review, build, and deploy technical security solutions.
• Administers a high degree of organization, flexibility, and adaptability to changing work and environmental conditions.

Qualifications

Security Systems Administrator, Senior - Any combination of education or experience equivalent to a bachelor’s degree with a minimum of five years of experience in the technical support of digital access control systems, integrated SQL databases, programming, Transmission Control Protocols (TCP) and Internet Protocol (IP) technology, and server and software maintenance.  A Genetec Administrator certification is preferred.

Security Systems Administrator - Any combination of education or experience equivalent to a bachelor’s degree with a minimum of three years of experience in the technical support of digital access control systems, integrated SQL databases, programming, Transmission Control Protocols (TCP) and Internet Protocol (IP) technology, and server and software maintenance.  A Genetec Administrator certification is preferred.

Special Qualifications:

• A valid California Driver License; Safe driving record.
• Work may require periodic on-call status.

Working Conditions/Physical Activities:(The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. OCTA provides reasonable accommodation to enable individuals with disabilities to perform the essential functions).

Positions in this class typically require: 

• Work may be performed in a stressful, fast-paced office environment, depending upon assignment.
• Ability to understand verbal communication and to respond effectively.
• Positions in this class typically require: Reaching, Finger Dexterity, Grasping, Feeling, Talking, Hearing, Seeing, and Repetitive Motions in computer use.

Hazardous Conditions:

Positions in this class may also include these factors:

• Atmospheric conditions
• Travel

Compensation and Benefits:

OCTA offers an attractive compensation and benefits package that includes medical, dental and vision health insurance programs, flex time (may be available), paid sick leave, paid vacation and holidays, short-term and long-term disability, life insurance, flexible spending accounts, retirement, deferred compensation plan, educational reimbursement, excellent in-house training programs, free transportation passes for the employee and dependents, wellness and ergonomic programs, and much more. OCTA has a hybrid remote work program. Eligibility is dependent on manager’s approval.

OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

Salary : $86,328 - $133,247