Coordinator Case Management

Description

This is a full-time position created to assist the Assistant Director in the management and on-going development of Agency Case Management and Quality Assurance. This person will work to ensure people receiving supports are participating in meaningful, person-centered activities and each.person served is working towards a happier, more independent life. S/he will prepare reports and give presentations as needed. S/he will oversee all departmental paperwork and responsibilities and will ensure service delivery aligns with person-centered practices, TN Care, DIDD and MCO regulations, and CQL accreditation standards. The Coordinator will perform timely quality work, will maintain organized systems and work with the Assistant Director to create new systems. S/he will assist in the training of Case Management principles and provide guidance to staff inside and outside of his/her department, this includes providing direction and guidance to QIDPs in ICF services and Support Managers in Georgia. S/he will work closely with the Assistant Director to ensure all compliance standards are implemented throughout the agency and will work with all agency staff in a training, mentoring and guiding capacity. The Coordinator will oversee billing operations and work collaboratively with all Case Managers, QA staff, OGC staff, ISCs, Support Coordinators, State Case Managers, families and people supported. S/he will maintain a flexible schedule to attend trainings and meetings, to facilitate relationships with families and community partners, and to fill in as Case Manager when needed. Foremost, this position must demonstrate positive leadership abilities, positively represent the agency and uphold the mission, policies and procedures of Orange Grove. 

Responsible to the Assistant Director of Case Management. Will supervise 
Case Management Department Staff in the absence of the Assistant Director. 

Qualifications

Bachelor Degree preferred 
Experience in developing programs and demonstrating compliance 
with State policies is needed. Professional experience in the field of intellectual and developmental disabilities is a must. Must be able to set and accomplish goals, provide staff training and mentoring, and effectively communicate with a wide array of stakeholders. Fluent computer skills required. Must possess initiative and be able to work on projects independently. Must possess an understanding of the importance of individuals with disabilities being active participants in their communities. 
Good overall physical health and personal stamina. Physical 
examination, including TB skin test or chest x-ray is required prior to employment.