Subject Matter Expert

About the Role

Key Result / Decision Areas (Outcomes)

• Act as Solution Expert for design and build of Paloalto Prisma SDWAN.
• Understand complex design of SDWAN setup and solutions suggested as per customer requirement.
• Plan, Transition, Transformation, Green field / organic growth deployment and support - SDWAN Products - Prisma SDWAN.
• Prepare Site Requirements, High Level, and Low Level Design & Acceptance test plan documents for all the assigned projects.
• Provide improvement opportunities and recommendations on different SDWAN setup / design & Product features.
• Lead all project activities end to end (including HOTO) from project delivery perspective for entire SDWAN solution.
• Coordinate with different SDWAN vendors, partners and service providers as needed.
• Provide training to operations team (L1 / L2) & Support operation Manager to set up service delivery process. Strong communication skills are required as they will be the first level of escalation once cut-overs are completed.
• Learn and keep up-to-date with the latest technology products. Good understanding of a variety of WAN transports including MPLS, DIA, LTE.
• Utilize moderate to complex lab setups to recreate and solve project implementation problems. Support in building setup for customer DEMO / POC.
• Should be a highly motivated and customer-focused professional.

Interested in this role You can find all the relevant information in the description below.

About You

Experience

Department

Orange Business International

Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

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