Sales Associate / Orangetheory Ambassador

THE "Best One-Hour Workout in the Country", Orangetheory Fitness is in Guilford and New Haven CT and we are looking for personable and dynamic fitness sales professionals. Sales Associates will be responsible for generating new leads and closing sales.

• This position requires a natural skill to get people motivated and educated about Orangetheory Fitness.
• You will be responsible for building relationships with customers and creating referrals.

ARE YOU OUTGOING? DO YOU HAVE A MAGNETIC PERSONALITY? DO YOU HAVE A PASSION FOR FITNESS? IF SO, ORANGETHEORY FITNESS WANTS YOU!

At Orangetheory Fitness, we often refer to the Sales Associate role as “Orange Ambassador.” We use Orange Ambassadors because we do not promote “selling” Orangetheory Fitness, our goal is to share an experience with our customers. We introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit www.orangetheoryfitness.com to learn how we use scientifically-proven concepts to push bodies to their best. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.

Additionally, the Sales Associate role assists in running all “front of house” fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and basic sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Establishes and maintains an effective referral program
• Maintains accurate records using established OTF sales systems.
• Conducts telephone inquiries/follow up calls/customer care calls
• Leads OTF studio tours with prospects and/or fitness program holders
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Must be able to participate in 1-2 OTF scheduled workouts per week
• Responsible for processing accurate cash and credit card transactions
• Follow up and follow through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns.
• Proper on-boarding of all OTF clients using Client Intake Forms and Membership Agreements
• Works closely with Fitness Team to ensure that processes are fulfilled
• Responsible for attending and participating in all relative OTF training programs

JOB QUALIFICATIONS:

• Excellent customer service skills
• Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment.
• Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred
• High school diploma required.
• Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• Flexible to work day, evening and/or weekend hours as needed

EDUCATION:

• High school or equivalent

COMPENSATION:

• Full-time
• Salary Commission OR Hourly Commission
• 401(k) Plan eligible

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift

Work Location: In person

Salary : $40,000 - $60,000