Melrose - Assistant Studio Manager

Job Title :

Assistant Studio Manager

Direct Supervisor : Studio ManagerStatus : Hourly non-exempt

Location : ZIP CODE

COMPANY DESCRIPTIONWest Coast FitnessWest Coast Fitness is a leading franchisee of Orangetheory Fitness with 50 studios in Los Angeles, San Francisco's Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy. Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break records, innovate with intention, and continue to expand our reach many of our original teams are still with us today!

Orangetheory Fitness

Led by highly skilled coaches, each Orangetheory workout incorporates endurance, strength, and power elements through a variety of equipment including treadmills, rowing machines, TRX Suspension Training, free weights, and more. As a heart-rate-based totally-body group workout, OTF combines science, coaching, and technology to guarantee maximum results from the inside out. The result is more energy, visible toning, and a supercharged metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE.

JOB DESCRIPTION

A little quiz for you : What do Batman and Robin, Bonnie and Clyde, Beyonce and Jay-Z, and Maverick and Goose all have in common? Answer : They're all infamous duos that wouldn't be nearly as fierce alone as they are as a team!

That's how it is with an Orangetheory Studio Manager and their Assistant Studio Manager (ASM). They're a team, a duo, a partnership. And while the manager is ultimately accountable for the studio as a whole, without that able-bodied sidekick, the studio wouldn't run nearly as smoothly.

So, if you'd like to be half of such a pair, to know the ropes as well as you know your members' names, to step in when your manager steps out, to balance each other's strengths, to set goals and surpass them...then this role with Orangetheory just might be perfect for you.

Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.

ESSENTIAL DUTIES & RESPONSIBILITIESAssist the Studio Manager in all areas of the businessLead and develop Sales Associate team dailyOwn responsibility for all studio operational tasks, including lead and inventory managementMaintain accurate records using established OTF sales systemsPerform telephone inquiries, follow-up calls, and customer care callsHost OTF studio tours with prospects and / or fitness program holdersGreet members and guests promptly, enthusiastically, and with a smile, to create a friendly, positive environment upon entryParticipate in 1-2 OTF scheduled workouts per weekMaintain an organized and clean work environmentRespond immediately to member requests, inquiries, and concernsEnsure proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement formsAttend and participate in all relevant OTF training programs, events, and meetingsQUALIFICATIONS

Leadership experience in the workplaceHigh-level customer service skillsPrevious sales experience, with strong sales skills (experience working in a sales quota-bearing structure highly preferred)Excellent verbal and written communication skillsAbility to multi-task and excel in a fast-paced environmentFunctional computer skills required Microsoft Office (Word, Excel), general site navigation, in-depth reporting, and data entryFlexibility to work daytime, evening, holiday, and / or weekend hours as neededAbility to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it's an attitude)High school diplomaHealth and fitness-minded people, highly preferredBENEFITS

Competitive hourly wagePerformance bonuses based on weekly, monthly, individual, and team sales goalsMedical, Dental, and Vision (based on full-time hours)401k (based on full-time hours)Access to all Orangetheory classes at any studio nationwideDeep discounts on all OTF retail and technology (see now at shoporangetheory.com)Opportunities for career growthCovid-19 safety and health protocol for a safe work environmentMonthly team-building events and reward opportunitiesFree AED / CPR certificationsHuge discount on NASM and AFAA certifications (inquire with management)

PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to signal, handle, or feel. The employee must occasionally lift and / or move up to 80 pounds.

AAP / EEO Statement :

Our Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type :

Full-time, including early mornings, nights, weekends, and holidays

Pay : $LOCAL / hour bonus potential