What are the responsibilities and job description for the Sale Associate - PT- Morgan Hill position at Orangetheory Fitness -- West Coast Fitness?
Job Description:
As a Part-Time Sales Associate at Orangetheory Fitness (WCF), you will play a key role in providing exceptional customer service and driving membership sales. Your responsibilities will include greeting members and guests, managing inquiries, processing memberships, and maintaining a clean and organized studio.
Responsibilities:
As a Part-Time Sales Associate at Orangetheory Fitness (WCF), you will play a key role in providing exceptional customer service and driving membership sales. Your responsibilities will include greeting members and guests, managing inquiries, processing memberships, and maintaining a clean and organized studio.
Responsibilities:
- Greet and welcome members and guests with a friendly and positive attitude.
- Meet and exceed studio KPIs (Key Performance Indicators), including daily revenue goals, lead acquisition, lead conversion, membership sales, member retention, retail sales, and maximizing workout traffic
- Answer and respond to member inquiries via phone, email, text, and in-person.
- Assist potential members with information about our facilities, programs, and membership options.
- Process membership enrollments and renewals, including data entry and payment processing.
- Promote and sell memberships, fitness packages, and retail products.
- Maintain a clean and organized front desk, studio and gym.
- Address and resolve member complaints and issues promptly and professionally.
- Support the team with additional tasks and special projects as needed.
Qualifications:
- High school diploma or equivalent.
- Previous experience in customer service or sales, preferably in a fitness or retail environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in using computers and basic office software.
- Passion for health and fitness is a plus.
Schedule:
- Part-time position with flexible hours: Monday - Thursday Afternoons & Sunday Morning availability
- Must be available to work weekends, and holidays as needed
- A minimum of three (3) shifts per week is required to maintain employment
Benefits:
- Hourly rate of $18/hour with monthly bonus opportunities
- Complimentary gym membership
- Opportunities for growth and advancement within the company
Salary : $18
