What are the responsibilities and job description for the Fitness Studio Director position at Orangetheory Fitness?
Orangetheory Fitness is a science-based fitness studio that combines technology and human coaching to help members achieve their wellness goals.
The Role
- Lead a high-energy team of Assistant Managers, Coaches, and Sales Associates in achieving sales and customer service excellence.
- Drive membership growth through exceptional customer experience and relationship-building skills.
- Celebrate member milestones and create an unforgettable studio atmosphere.
- Provide excellent customer service, resolve issues effectively, and plan engaging events to enhance community involvement.
- Hire, train, and onboard new staff members.
- Track and surpass key performance indicators such as membership renewals, retail sales, and studio traffic.
Qualifications
- Bachelor's degree preferred for leadership and management roles.
- 1-2 years of experience in fitness or retail management with a focus on sales and customer service.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Availability for flexible working hours including weekends.
