What are the responsibilities and job description for the Studio Manager position at Orangetheory - Franchise #0078?

Job Description

Benefits :

Employee discounts
Paid time off
Training & development

Be fit. Change lives. Have fun.

Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If youre nodding and smiling and all but shouting YES! then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.

Were looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio members, employees, vendors, visitors in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun.

If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure theyre recognized. When sales goals are set, you surpass them.

Orangetheory has a feel like no other fitness venue. Its personal and close-knit; when members walk into a studio, they feel like theyre coming home. Plus, our workouts are backed by science, and thats what makes them unique and awe-inspiring.

If you want to take on what could be the most challenging, motivating, inspiring, and rewarding career move you could ever make, we want to hear from you.

Wed love you to have Orangetheory experience, but well take into consideration leadership and management experience somewhere else. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus. Heres more of what were looking for :

Excellent verbal and written communication skills

Enthusiastic, energetic, personable, and friendly disposition

Goal oriented - always ready for a new challenge

Passion for health and wellness

Team player

Ability to work and function in a TEAM environment

Flexible to work day, evening and / or weekend hours as needed

Health & Fitness minded people with a passion for fitness strongly preferred

Specific job duties :

Ensures that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries(general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning

Provide and maintain the highest level of customer service

Provide effective decision making regarding customer service issues. Follow OTF corporate policies, business practices, systems and processes.

Plan and promote special events for the studio on a monthly basis, using OTF tools for effective outreach and community involvement.

Responsible for ensuring that the facility is clean, maintained and operationally sound.

Responsible for meeting performance metrics ( KPI's), revenue, ordering, inventory, and facilities maintenance

Starting at $45,000 annual Commission Bonus. Pay based on experience.

Salary : $45,000

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