What are the responsibilities and job description for the Studio Manager position at Orangetheory - Franchise #0163?
At Orangetheory Fitness we have a mission to deliver proven fitness results for a healthier world. As an Studio Manager it is your job to live out our values in order to help our team achieve our vision to become the trusted global leader of innovative heart rate-based interval training. Ideal candidates have a passion for fitness, strong customer service skills, and sales & marketing experience along with a fun outgoing energetic personality. All Studio Managers are responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, community outreach, and maintaining premium customer service levels.
Studio Manager Job Responsibilities:
- Responsible for either an Open or Close shift, start/end time flexible to intros scheduled
- Work to put together 2 out-of-studio events each month
- In-studio / out-of-studio prospecting of new leads
- Marketing at events and by visiting companies to create relationships
- Conducts telephone inquiries/follow up calls/customer care calls on a daily basis
- In charge of email and text marketing campaigns
- Utilizing the Daily Production Model to complete the following each shift:
- 60-80 Leads Contacted(Missed Guest, Referrals From Existing Members, Package Holders, New Leads)
- 10 New Leads
- 4 Intros Booked
- 2 Sales
- 3 Corporate Visits
- 50 Promotional Cards passed out(Inside or outside the studio)
- Provides regular status reports and updates with the team and with studio management.
- Staying up to date on all Orange University training
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Leads OTF studio tours with prospects and sign-up new members
- Attend all Corporate calls/meetings as well as attend monthly studio sales meetings/calls
- Attend a weekly/monthly meeting with General Manager to report monthly sales/goals for next month
- Team leader
- Excellent customer service skills
- Previous sales experience with strong sales skills
- Solid verbal and written communication skills required
- Functional computer skills – MS Word, Excel, basic computer use
- Flexible work hours to meet the needs of the business
- Positive and out-going personality
- 2 weeks paid vacation
- Free OTF Membership
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
