Fitness Studio Manager

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Do you want to lead an energized team - in a fantastic work environment - while making a meaningful impact on people's lives?!

We are looking for an individual who leads others with purpose; Cares about working in a place where your actions help other's achieve, grow, thrive and live better lives; Someone who will provide exceptional and personalized customer service, and help uphold a culture driven to help others live more active lives.

So, are you someone who is driven and excels at leading a team of individual to rally behind a goal and achieve it? An individual that sets high standards for themselves as well as the people for whom they are responsible? Someone who is willing to work hard to exceed expectations? If you fit this description, then you are the type of person we are looking for!

FITNESS STUDIO MANAGER JOB DESCRIPTION:
You will be responsible for overseeing the daily operations of our fitness studio, member engagement, new member acquisition, staffing, and ensuring the overall business is running smoothly. You will be responsible for providing leadership and daily direction to the sales and fitness coaching team. The Studio Manager is responsible for executing lead generation/marketing strategies and a plan to increase fitness program sales, as well as promote the health and wellness benefits that are associated with a healthy lifestyle.
This is a key leadership role that requires a solid understanding and track record of sales and operational excellence, strong organizational skills, effective communication, strong people leadership skills, and a passion for delivering exceptional customer service. We are looking for a person who exhibits a high-caliber approach to leading, business development, and staff development.

COMPENSATION

• $69,000 - $88,000
• With Monthly, Quarterly, and Annual Bonus potential

QUALIFICATIONS

• People Management Experience: 2-3 Years (Preferred)
• Sales Experience: 3 years (Preferred)
• Associates or Bachelor's degree (Preferred)

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage and supervise all aspects of the studio's operations
• Develop, implement strategies, and execute to drive sales and achieve revenue targets
• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
• Lead, supervise, and train staff members, including conducting interviews, employee orientations, and managing team performance.
• Monitor employee performance and provide coaching, feedback, and performance improvement plans as needed
• Ensure compliance with company policies and procedures
• Oversee cash register operations and maintain accurate financial records
• Collaborate with the marketing team to develop promotional campaigns and initiatives
• Stay updated on industry trends and competitor activities
• Maintain inventory levels and ensure stock availability

JOB QUALIFICATIONS:

• Previous experience in retail management, fitness studio management, or a similar role with strong sales skills.
• Strong leadership skills with the ability to inspire, motivate, train, and keep a team accountable and focus on hitting their goals.
• Excellent verbal and written communication & interpersonal skills. and professional phone etiquette.
• Knowledge of sales management techniques and strategies
• Familiarity with cash register operations and basic account management principles
• Ability to conduct interviews, employee orientations, and impliment continuing education and training.
• Attention to detail and strong organizational skills with the ability to manage a dynamic environment.
• Ability to work and function and lead in a team environment.
• Flexible to work day with early mornings, evening, weekend hours - as needed to perform the role.
• Health & Fitness minded people with a passion for fitness strongly preferred
• Associate or Bachelor's degree in business or related field preferred

OPERATIONAL DUTIES:

• Enforce business practices, systems, and operational processes - both with team members and clients.
• Provide and maintain the highest level of customer service with a hospitality approach and mindset.
• Provide effective decision-making skills relative to business and customer facing issues and needs.
• Plan and promote special events for the studio monthly using effective business-to-business and community outreach events.
• Responsible scheduling, reporting, payroll, and conducting staff performance reviews
• Responsible for ensuring that the facility is exceptionally clean, maintained, and operationally sound

WORK SCHEDULE

• Full-time of at least 40 hours per week in the studio and additional hours outside the studio. This is a position with flexible work hours as needed

ADDITIONAL EMPLOYMENT BENEFITS:

• Monthly, quarterly, and annual bonuses upon meeting specific metrics
• PTO
• 401k
• Paid Training
• Growth Opportunities

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.