What are the responsibilities and job description for the Front Desk Night Auditor position at Orangewood Inn & Suites KCI?
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
- Ensure all guests feel they are having an exceptional experience at the property
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications