What are the responsibilities and job description for the Technical Trainer position at Orbis Operations?
Orbis Operations is seeking a Technical Trainer with technical writing experience to support its government customer in Annapolis Junction, MD.
Required Clearance : Active Security Clearance required at the Top Secret (TS) / Special Compartmented Information (SCI) level and appropriate level Polygraph
Role Description :
Develops and / or conducts customized training classes that may include developing on-line training materials. The successful candidate will provide direct user support and response to customers using the tool suite for questions regarding account administration, system, and network status. Support / interface with the customer via the phone, VTC, email, chat, and applicable online presence.
Capabilities :
- Present training and briefing materials to small and large audiences for multiple tools
- Assist users with learning tools and applying to workflow
- Work with user community to identify training needs across the IC and NSA
- Work with development teams to ensure accuracy of training materials
- Assist in the development of technical training materials including online web-based training, distance learning presentations, training plans, courses, and training manuals
- Assist in preparing and maintaining operations documentation, user guides and manuals and technical publications
- Gather technical information, prepares written text
- Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio etc.
- Prepare and maintain operations documentation, user guides and manuals and technical publications
- Prepare reports, responses, and briefings targeted to a wide range of audiences
- Coordinate layout and design of documents
- Ability to apply 508 compliance standards
- Maintain a current internal documentation library
Desired Experience :
Qualifications :
Orbis Operations is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
