What are the responsibilities and job description for the Home Theater Sales Representative position at ORBO/4seating?
About Us
At ORBO/4seating, we pride ourselves on delivering exceptional comfort, style, and a first-class sales experience to our customers. Whether you're visiting our showroom or calling in for personalized support, our team of experts is dedicated to helping you find the perfect home theater seating and premium living room furniture.
Job Summary
We're seeking an energetic, customer-focused Inside Sales Representative to join our dynamic sales team. In this dual-capacity role, you'll have the opportunity to work with both showroom and phone sales, connecting with customers, understanding their needs, and closing sales across both channels.
Key Responsibilities
- Phone Sales:
- Respond to inbound sales calls, providing product information and guiding customers through the purchasing process
- Build rapport with customers, understand their needs, and recommend ideal solutions
- Follow up with phone leads and maintain detailed records of communication
- Showroom Sales:
- Greet walk-in customers, deliver a personalized sales experience, and demonstrate product features
- Maintain product knowledge across all home theater and living room collections
- Ensure the showroom remains clean, organized, and aligned with seasonal promotions
- Accurately enter and process sales orders from both channels
- Collaborate with team members to meet sales targets and provide five-star service
- Participate in ongoing product and sales training
Qualifications
- 1 year of experience in phone sales, showroom sales, or retail sales (furniture experience a plus)
- Strong verbal communication and active listening skills
- Comfortable using CRM and point-of-sale systems
- Organized, adaptable, and results-driven
- A passion for home décor, interior design, or entertainment is a bonus
