ERP SYSTEMS & PROCESS LEAD

Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chicago as well as Las Vegas and is part of the Orbus Visual Communications Group of brands.

Orbus Visual Communications Group is committed to the highest level of quality which is illustrated by our many awards, accolated and certificates. We are the leading innovator of impactful visual solutions with facilities located across North America.

The ERP & Process Lead will be responsible to understand Orbus business processes surrounding the ERP, KPI s and challenges and propose effective solutions in the form of process changes and or leveraging existing applications/tools. The role will provide hands-on expertise for Orbus ERP Solution and will lead solutions design, analysis, delivery and support. Translating business and technical requirements into an architectural blueprint to achieve business objectives; change management; and data governance will be a dominant part of the role.

Responsibilities and Duties:

• Lead process design, analysis, development/configuration and testing for enhancements, optimizations, automations and new functionality as it relates to ERP (Business Central)and integrated applications - Insight Works (Dynamic Ship, WMS, Shop Floor, Order Fulfilment), Avalara, VersaPay.
• Translate business and technical requirements into an architectural blueprint to achieve business objectives and document all solution architecture design and relevant analysis work with support from ERP Analyst & Developer.
• Propose and lead Kaizen problem solving events when required and develop current state and future state process maps with time measurements for efficiency savings.
• Develop, maintain, and adhere to change management process with visibility to IT team and ERP stakeholders / cross-functional leads.
• Collaborates with subject matter experts and peers to develop data stewardship and governance best practices.
• Develop RCA (Root Cause Analysis) document when the business experiences over 30 minutes of downtime due to ERP issues.
• Accountable for proper functioning of the applications and carry out necessary upgrades.
• Sign-off on SIT, UAT & deployment of modifications.
• Collaborate with cross-functional team and external partners to troubleshoot and resolve Level 2 and Level 3 support issues as they relate to functionality and interoperability of the above-mentioned applications & integrations.
• Oversee regular test and production environment refreshes and other data refresh activities.
• Work with end users to provide best practices and tips on ERP usage including training, when required.
• Propose, design and generate reports that support better decision-making cross-functionally.
• Maintain vendor scorecard to better manage Vendors and schedule quarterly meetings with Account reps.
• Review, assess and justify new technologies for adoption.

Qualifications and Required Skills:

• Bachelor s degree in Computer Science, Information Technology or a related field.
• 5-7 years relevant experience as a functional consultant for a manufacturing ERP.
• Bachelor s degree in Computer Science, Information Technology or a related field.
• Demonstrated full-life cycle ERP Microsoft Dynamics 365 Business Central Navision /Dynamics 365
• Demonstrated experience with database query language (eg. MS SQL) and reporting / BI tools (SSRS, Power BI, Tableau, etc.), a plus.

Physical Requirements of the Job:

• Office environment; must be able to go to the shop floor on a frequent basis, and be able to sit or stand at and operate a computer for up to 80% of the day.
• Cognitive skills such as thinking, reasoning, understanding, learning and remembering are required 100 % of the day.
• Travel to Orbus sites when required.

Key Attributes for Success:

• Excellent analytical and problem-solving skills and the ability to multi-task in a fast-paced environment.
• High degree of attention to details.
• High energy level to learn new skills and be proactive in applying them.
• Ability to establish credibility and be decisive and able to recognize and support the organization's preferences and priorities.
• Excellent verbal and written communication skills.

We are an aggressively growing company looking for candidates seeking long-term employment that will mature and develop with our business and who want to be rewarded for their positive contribution. We offer great benefits, including medical, dental, vision, and life insurance, a company-matched 401(k), paid-time-off and mor