Job Description
Job Description
TITLE OF IMMEDIATE SUPERVISOR : Engagement Director
DEPARTMENT : Resident Engagement
STATUS : Non-exempt / Hourly
SUMMARY
The Engagement Coordinator is responsible for coordinating and overseeing multiple engagement programs to meet a variety of physical and cognitive needs with a balance of productive, leisure, self-care, restorative and spiritual activities all while recognizing individuality and well-being of each resident and adhering to the strict standards of Orchard Senior Living's philosophy of care.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Must be 21 years of age or older
- Must have prior experience within the senior care industry
- Must successfully clear a background check, TB skin test or x-ray, and health screening
- Current CPR certification
- Must have a valid driver's license
- Current certificate of training for successful completion of the five (5) hour initial fire safety training provided by the Rules and Regulations of the Georgia Safety Fire Commissioner
PRINCIPLE DUTIES AND RESPONSIBILITIES
Ensures ability-based opportunities are available to the residents for socialization, personal growth, exercise, community integration, spiritual development, recreation and performance improvementExecutes Activity Programs created by the Engagement Director containing a balanced mixture of activities addressing cognitive, recreational, and activity of daily living (ADL) needso Cognitive activities include, but are not limited, to arts, crafts, storytelling, poetry readings, writing, music, reading, discussion, reminiscences, and reviews of current events
o Recreational activities include all socially interactive activities, such as board games and cards, and physical exercises -Pet Therapy is encouraged
o Self-care ADLs include cleaning, dusting, cooking, gardening, and yard work-Residents must be allowed to perform self-care ADLs as a long as they are able to promote independence and self- worth
Successfully implements the activity calendar on a daily basisWork with residents who choose not to participate in a large group activities to provide at least one small group or one-on-one activity per dayReview each resident's medical and social history, preferences, and dislikes, in determining appropriate activities for the resident- Activities will be tailored to the residents' unique requirements and skillsEncourages client and family participation in activities of daily living to increase their independence and self-esteemTrains, mentors and directs staff in facilitating activitiesPlans quarterly in-house events that promote family, joy and socializationDevelops a monthly professional newsletter that is distributed to residents and mailed to recipients by the first day of each monthDirects, supervises and provides training for the community memory care programSchedules outside entertainment to come to the community for the residents' enjoymentEnrolls and coordinates volunteers to assist residents, offer special programs and provide additional support to the overall activities programCompletes initial activities questionnaire with new residents and / or families to identify interests, talents, hobbies, spiritual preferences and social needsBudgetary responsibilities include reviewing financial and budget transactions, assisting with budget development, and budgetary control in relation to the activities departmentResponsible for interviewing, hiring and training engagement assistants and driver; planning assigning and directing work; apprising performance; rewarding and disciplining employees; addressing complaints, and resolving problemsTakes a leadership role in decorating and celebrating major holidays, including but not limited to Valentine's Day, Mother's Day, Father's Day, July 4th, Veterans Day, Memorial Day, December Holidays, New Year's and resident birthdaysEnsures that residents of all religious preferences are enabled to celebrate their specific holidaysEnsures that activity / multipurpose rooms are neat, inviting and appealing to residents, family members and guestsCOMPETENCIES :
Works with integrity; Upholds organizational values.Ability to motivate, encourage residents; knowledge of how to adapt life skills to the cognitive and functional ability of each resident.Inspire, motivate and encourage volunteers and fellow team members to engage residents in meaningful, purposeful activities throughout the day and evening.Ability to handle multiple priorities.Possess written and verbal skills for effective communication.Competent in organizational & time management skills.Demonstrates good judgment, problem solving and decision-making skills.Ability to make responsible choices, decisions and act in a resident's best interest.Ability to work independently without direct supervision by following Orchard Senior Living's procedures and guidelines.Proficiency in computer skills, Microsoft Office & the ability to learn new applicationsMakes individual contributions to the success of the business and be a key member of an experienced teamORCHARD EXPECTATIONS :
Adheres to all Orchard policies and proceduresMaintains absolute confidentiality of all information pertaining to residents, families, and staff and adhere to all HIPAA rulesDisplays a positive and professional image and attitude in all relationships with residents, families, peers and in the community - Outlined in detail in the employee handbookMaintains positive communication and team collaborationServes as an ambassador for Orchard at all timesDemonstrates ongoing responsibility for self-educationMaintains resident and personal safety regarding occupational health and safetyAttends regularly scheduled department meetingsResponsible for maintaining all continuing education and training requirements for positionAttends and participates in onsite training and continuing education as requiredParticipates in safety program, as requestedCooperates to investigate employee injuriesPromotes and support safety awareness and implement safety operationsEncourages staff to make suggestions on safety practicesParticipates in regularly scheduled meetings with, Executive Director, department directors and associatesParticipates in orientation of new employeesParticipates in volunteer orientations, training and education as requestedMaintains appropriate communication with the Executive DirectorRemains updated and communicates state regulation changes to all associatesEnsures compliance with all state and federal regulations (i.e. OSHA)Participates in the risk management programsDemonstrates the ability to be innovative and creative and have patience, high energy and resourcefulness in problem solvingAssists as requested by the Executive Director in a dining room during resident meal times to ensure residents have a positive experienceParticipates in the Manager on Duty (MOD) rotationAbility to work evenings, weekends and flexible hours when necessary to meet the needs of our residentsFollows Professional Dress Code policies as outlined in the employee handbook for community and department specific standardsOnly when necessary, uses cell phone solely for conducting Orchard business in common areas of the community; otherwise follows Orchard Phone Policy.Perform other related duties as assignedORCHARD STANDARDS
All employees are expected to uphold the Orchard F-A-M-I-L-Y mission and vision.
Love, Joy, Peace, Patience, Kindness, Gentleness, and Self-Control
These are the fruits of the spirit you can expect from the Orchard F-A-M-I-L-Y values and best practices.
F-A-M-I-L-Y
First Impressions
All are welcomed with an authentic and inviting experience into the beautiful, well organized, and relaxing home we share.
Accountability and Integrity
We value the ability of our team to be reliable, personally responsible, and to honor their commitment to residents, families, leadership and one another. Accountability involves a process of seeing the need, owning the next step, and staying solution focused.
Meaningful Moments
When it comes to creating a life worth living, each person has unique and individual needs. We are dedicated to creating purpose and wellbeing through connection with our team, local affiliates and organizations, and previous community relationships whenever possible.
Information and Communication
We believe knowledge is power and communication is the lifeline to effective collaboration.
Learning and Leading
Curiosity, willingness, and personal action create the professional path to achieving the orchard FAMILY of excellence.
Yes "we can" Attitude
With a can-do character we are committed to creative solution focused problem solving.
ADA Requirements (essential functions)
Physical Requirements
Lifting
More than 25 lbs, routinely
More than 50 lbs, occasionally
Transfer
150 lb. or greater resident weight
Sitting
1 - 3 hours / day
Standing
4 - 5 hour / day
Walking
2 - 4 hours / day
Bend, stoop, squat, and / or twist
Repeatedly throughout day
Climbing stairs
Repeatedly throughout day
Reaching
0.5 hour / day arms shoulder level
Use of telephone
3 - 4 hours / day
Working under pressure
3 4 hours / day
Working rapidly for long periods
2 - 3 hours / day
Use of keyboard / computer, printer, fax, copier
4 5 hours / day
Position requires close work; finger dexterity; adequate hearing and vision (with or without correction).
May occasionally work longer than 8 hours / day.
Cognitive or Mental Requirements
The following cognitive or mental requirements are necessary on a daily basis :
Critical thinkingReadingWritingMathematicsDrawing conclusions from written or computer-generated materialsAnalyzing data or report informationCreating methodologies for accomplishing a goalConducting researchImplementing recommendations by coordinating persons and / or other resourcesDeveloping plans, procedures, goals, strategies, or processesClear verbal articulation of the English languageWorking Environment
IndoorsPossible exposure to communicable diseasesSkin contact with solvents or other chemicals such as alcohol, acetone, detergents, bleach, and latex glovesExposure to medical equipment with the risk of lacerations or puncturesThis job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee. This document is subject to change at any time.
