Assistant Hospitality Manager/FOH Supervisor

Key Responsibilities:

• Supervise and lead the front-of-house team, including hosts, servers, and bussers, ensuring a positive and productive work environment.
• Provide exceptional guest service, addressing and resolving any guest concerns or complaints promptly and professionally.
• Monitor table turnover, seating arrangements, and overall flow of the dining room to optimize efficiency and guest satisfaction.
• Train, mentor, and develop front-of-house staff, ensuring consistent adherence to restaurant policies and service standards.
• Ensure the restaurant is clean, organized, and well-maintained at all times, including dining areas, restrooms, and entryways.
• Collaborate with the kitchen and bar staff to ensure timely and accurate food and beverage delivery.
• Assist in managing reservation systems and waitlists, and coordinate seating to ensure smooth operations during peak hours.
• Assist in managing inventory, stocking supplies, and placing orders for front-of-house items.
• Maintain health and safety standards, including ensuring that all food handling and service comply with local regulations.
• Help create and maintain a positive, team-oriented culture within the restaurant.
• Handle cash management and closing procedures, ensuring accurate financial transactions.

Requirements:

• Minimum of 2 years of experience in a supervisory or leadership role in a restaurant, preferably in a high-end or steakhouse environment.
• Passion for hospitality, commitment to creating the ultimate guest experience
• Strong knowledge of restaurant operations, including front-of-house management and customer service.
• Exceptional communication and interpersonal skills, with the ability to motivate and lead a team.
• Excellent problem-solving abilities and the ability to think quickly on your feet.
• Ability to work in a fast-paced environment, manage multiple tasks simultaneously, and maintain a calm demeanor under pressure.
• Strong organizational skills and attention to detail.
• Availability to work nights, weekends, and holidays
• Ability to stand for long periods and lift up to 25 pounds.
• High school diploma or equivalent required; additional certification in hospitality or management is a plus.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $18 - $22