What are the responsibilities and job description for the Scheduling Coordinator position at Orchard Dental Associates?
Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our team. The ideal candidate will play a crucial role in managing appointment schedules, ensuring efficient patient flow, and providing exceptional customer service. This position requires strong communication skills and the ability to work collaboratively with both patients and dental professionals. Familiarity with dental terminology and EagleSoft software is preferred.
Responsibilities
- Manage and coordinate patient appointments, ensuring optimal scheduling for both patients and providers.
- Utilize scheduling systems to maintain accurate records of appointments, cancellations, and rescheduling.
- Provide excellent patient service by addressing inquiries and resolving scheduling conflicts promptly.
- Assist in the management of dental collections by following up on outstanding payments and coordinating with patients as needed.
- Maintain knowledge of dental terminology to effectively communicate with patients and staff regarding procedures and appointments.
- Collaborate with the dental team to ensure a seamless patient experience from check-in to check-out.
Qualifications
Minimum 2 years previous dental experience.
Familiarity with EagleSoft dental practice management systems is a plus.
Knowledge of dental coding practices is beneficial but not required.
- Strong customer service skills with the ability to communicate effectively.
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to work well under pressure while maintaining a positive attitude.
Join our dedicated team as a Scheduling Coordinator where you can make a meaningful impact on patient care while enhancing your professional skills in a supportive environment.
Please feel free to drop off a resume with references Monday-Thursday 9:00am-4:00pm.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Dental: 2 years (Required)
Work Location: In person