Demo

Product Support Analyst

@Orchard LLC
Washington, DC Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 4/5/2025

@Orchard LLC has an opening for an experienced Senior Product Support Analyst in support of a Department of the Navy (DON) customer located at the Washington Navy Yard in Washington D.C. The role is to provide comprehensive Subject Matter Expert (SME) Product Support Analytics to several Program Offices including Life Cycle Support (LCS) and Management implementation efforts across the Product Support Management (PSM) element areas.


As the Senior Product Support Analyst, you will:

  • Provide streamlined acquisition and readiness milestone support by providing agenda-driven Product Support management support briefings materials, white papers, and summaries for executive level summaries such as Acquisition Boards, Gate Reviews, Congressional inquiries, and transition planning execution.
  • Manage schedules, metric planning, implementation, and execution of documentation development processes in support of Integrated Logistics Assessments (ILA) and Logistics Readiness Reviews.
  • Assist in the review and analysis of contract requirements across material outfitting program accounts and direct funded contracts, reducing program costs through strategic enhancements such as assistance in GFE/GFI Management, budgets, and LCS process improvements for stakeholders.
  • Direct acquisition document streamlining to ensure program achievement of on-time and accurate logistics products and support outcome metrics to meet program operational requirements.
  • Manage acquisition logistics planning documentation updates including the review and update of the Life Cycle Sustainment Plan (LCSP), Supply Support Plan, Contract Requirements, Obsolescence, Data and Configuration Management (CM), Manpower Estimates (MER), Navy Training Plans (NTSP) and new technology Front End Analysis (FEA) package development.
  • Work action items, identify risks, and develop resolutions with engaged stakeholders and Ship’s Force, both active duty and pre-commissioning crews.


Requirements

  • More than 10 years of related or applicable professional experience in life-cycle sustainment project and product management supporting the DoD, with a strong preference for prior DON experience.
  • Bachelor's degree in a related field or equivalent years of experience
  • Active DOD Security Clearance.
  • High proficiency in MS Suite (Word, Excel, PowerPoint, MS Teams, OneNote, etc.)
  • The ability to interface efficiently with team members and technical leads through verbal and written communications.
  • Active-duty Navy experience preferred, in particular Aircraft Carrier experience.


If you match the requirements for this opportunity and believe you have the experience and talent to succeed in the role, we need to hear from you!


Established in 2010, @Orchard LLC, has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI. Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery. To learn more about our other exciting opportunities, visit our Jobs Page at www.atOrchard.com.

Salary : $105,000 - $125,000

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