Golf Operations Outside Service Manager

Job Summary:

This position is responsible for overseeing and coordinating the work of all those involved in guest services while on the club's golf course, particularly the Bag Room Staff, Starters-Rangers, and Outside Services Attendants. Monitors equipment and golf cart use.

Essential Duties & Responsibilities include the following, but not limited to:

• Trains staff in their assigned duties.
• Maintains proper golf cart repair records.
• Maintains bag storage inventory.
• Assists professional staff in tournament administration when needed.
• Assists in maintaining bag number control for bins.
• Alerts the Golf Professional when members add or remove bags from club storage.
• Ensures that members and guests have an enjoyable day at the club when they visit.
• Reports any damaged, broken or misused equipment to the Golf Professional as soon as possible; records the damage and by whom.
• Inspects employees' uniforms to ensure that they are attired properly for the season and are presentable to members and their guests.
• Inspects the quality of work, club and bag carts and the cleaning of practice golf balls.
• Trains staff to recognize members not dressed properly for the use of course and practice area and relays the information to the Golf Pro Shop staff.
• Assigns staff to daily duties and shift leader.
• Is alert to the weather or approaching inclement weather.
• Communicates with the outside staff and Golf Pro Shop staff for any needs required by members and guests.
• Trains staff on practice range turf preservation.
• Maintains practice range equipment by pressure washing and staining 3 times per year.

This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities, as necessary.

Qualifications:

• High school diploma or GED required.
• Valid driver's license.
• Must be experienced in providing outstanding customer service.
• Previous supervisory experience.
• Requires basic computer skills including proficiency in Microsoft Office.

Knowledge and Skill Requirements:

• Knowledge and understanding of typical golf course procedures.
• Knowledgeable about all upcoming club events.
• Able to work all positions within golf operations.
• Responsible for maintaining a clean, safe working environment, with emphasis on promoting employee health and safety.
• Knowledge of and ability to perform required role in emergency situations.

Working Conditions and Physical Requirements:

• Regularly exposed to moving mechanical parts and outside weather conditions.
• Frequently exposed to fumes or airborne particles and toxic or caustic chemicals.
• Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.
• Requires regular in-person attendance.

This job description will become a permanent part of your personnel file. Nothing contained in the job description should be interpreted by you as a guarantee of permanent employment or compensation. Your employment is "at will" and may be terminated by you or the company at any time.

ADA STATEMENT:

A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

Orchid Island is an Equal Opportunity Employer and a drug-free workplace.

Salary : $41,000 - $51,000