Spa Assistant Manager

Assistant Manager (Alamo Heights & Stone Oak) – Luna Allure Spa
Revolutionizing the Beauty Industry One Client at a Time

***PLEASE READ thoroughly BEFORE APPLYING****

About Luna Allure: Our Mission and Values

At Luna Allure, we don’t just provide beauty services—we’re on a mission to redefine what it means to look and feel beautiful. By blending Italian aesthetics with cutting-edge technology and medical-grade skincare, we strive to set new standards in the beauty industry. Our core values emphasize holistic well-being, science-backed treatments, and personalized client care—guiding everything we do and every interaction we have.

Locations: San Antonio, TX (On-site)

Position Type: Full-time, Exempt (Approximately 45 hours/week)

Work Schedule

• Five-day workweek, including mandatory Saturday and Sunday (we operate 7 days a week).
• One weekend off per month to maintain a healthy work-life balance.

Schedule hours: 09:00 AM–6:00 PM.

Work locations:

• 555 E Basse Rd #111, San Antonio, TX 78209
• 1202 E Sonterra Blvd Suite 604, San Antonio, TX 78258

Position Overview

We’re seeking a driven Assistant Manager to oversee operations at both our Alamo Heights (fast-growing, newly established) and Stone Oak (well-known, loyal clientele) locations. In this role, you’ll champion Luna Allure’s commitment to exceptional service, maintain operational excellence, and boost sales by empowering our front-desk team and estheticians to reach their goals.

This position requires a minimum one-year commitment (non-negotiable) and is ideal for someone who values accountability and is eager to grow with the company.

Key Responsibilities

• Sales & Outreach
• Drive front-desk sales by conducting outreach calls to prospective clients (e.g., those who inquired via social media).
• Book appointments over the phone and secure payments to ensure an efficient intake process.
• Support estheticians in understanding and selling packages, offering them the right steps and coaching for successful conversions.
• Organizational Excellence
• Keep all the necessary systems like Zoho, clover, and Google Sheets up-to-date with client details, sales metrics, and team performance.
• Monitor daily operations to ensure seamless scheduling and inventory management.
• Maintain clear communication with the Spa Manager, sharing ideas for efficiency and growth.
• Team Leadership & Culture
• Recruit, train, and motivate staff, fostering a positive and supportive environment that aligns with our core values.
• Ensure all team members feel valued and see opportunities for future growth within the company.
• Monitor performance, provide constructive feedback, and celebrate achievements.
• Client Experience & Service Quality
• Oversee front-desk operations, ensuring excellent client experiences from check-in to follow-up.
• Coordinate treatment room schedules, balancing productivity with a client-centered approach.
• Resolve guest concerns promptly and maintain compliance with company and industry standards.
• Support Spa Growth
• Work closely with the Spa Manager to implement innovative strategies that enhance client acquisition and retention.
• Contribute to the rollout of marketing initiatives and promotions that reflect our mission of holistic, science-backed beauty.
• Help analyze sales reports, client feedback, and market trends to drive improvements in our services.

What We’re Looking For:

• Proven background in management or supervisory roles (spa, salon, retail, or hospitality preferred).
• Strong sales acumen and track record of meeting or exceeding targets.
• Exceptional organizational skills with the ability to manage Google Sheets, scheduling tools, and inventory systems.
• Demonstrated leadership skills and commitment to building a positive team culture.
• Excellent communication and problem-solving abilities.
• Passion for the beauty and wellness industry with a desire to learn and grow.
• Professional Pride: You take ownership of your work, ensuring it reflects your professionalism, reliability, and results-driven mindset.
• Communication Skills: A clear and effective communicator who can work seamlessly with team members and external stakeholders.
• Adaptability: Thrive in a fast-moving environment, balancing multiple priorities with speed and precision.
• Language Skills: Spanish proficiency is a big plus.
• Commitment: A strong sense of accountability with the willingness to commit to at least one year in this role.

Why Work With Us?

Compensation & Benefits

• Base Salary: $45,000–$54,000 annually.
• Annual Bonus Potential: Up to $6,000.
• Growth Opportunities: As Luna Allure continues to expand, we offer clear pathways for career advancement.
• Generous PTO policy.
• Wellness package, including free spa treatments and products, valued at $6,000 annually.
• Be Part of Something Bigger:
• Join a fast-growing company with plans to open three more locations in the next 18 months.
• Contribute directly to high-level decision-making and be part of a leadership-driven environment.
• Work with an Amazing Team:
• Collaborate with a team whose dedication and talent are the main reasons for our success and rapid growth.

Join Our Team: If you’re ready to bring your A-game every day, thrive in a challenging yet rewarding environment, and grow alongside a company on the rise, we’d love to hear from you. Apply now to become a key player in Luna Allure Advanced Aesthetics Spa’s exciting journey!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift

Language:

• Spanish (Preferred)

Ability to Relocate:

• San Antonio, TX 78209: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $54,000