Investigation Specialist: Business Hours

Description

Our Vision

A world where no resource is wasted.

Our Mission

To ensure that no resource goes to waste by empowering people to redeem every container easily, efficiently, and effectively.

Our Values

We are loyal, resilient, trustworthy, creative, competent, and engaged.

Summary
The Investigation Specialist is a Loss Prevention team member who uses standardized processes to protect the assets of Oregon Beverage Recycling Cooperative. The Investigation Specialist is expected to conduct regular patrols of their assigned facility, investigate and resolve external loss causing events identified through exception-based reporting, and assist the organization in the execution of loss prevention objectives and priorities.
 

Primary Duties & Responsibilities

• Conducts regular patrol of assigned facility, enforces OBRC policies, and prevents loss and damage by detecting and reporting irregularities
• Supports site operations staff by dealing with aggressive customers through OBRC-provided de-escalation training
• Researches exception reports, conducts video surveillance, and provides investigative support for the Loss Prevention department
• Monitors account activity for potential fraud. Takes appropriate action to prevent account fraud
• Maintains and archives support documentation and keeps adequate records to enable Loss Prevention or law enforcement to investigate and resolve incidents
• Prepares and communicates timely and detailed reports of incidents
• Informs and warns violators of rule infractions, such as loitering and out of policy redemptions
• Adhere to OSHA Safety Standards and OBRC policies
• Other job duties as assigned

Education/Experience

• High School Diploma or GED is required
• Prior Security, Loss Prevention, or similar experience preferred
• Experience with data analysis, forensic investigations, CCTV and alarm systems preferred
• Familiarity with MS Office applications – specifically Excel – at an intermediate level preferred

Requirements – Skills, Job Knowledge & Abilities

• Must be able to qualify for a Department of Public Safety Standards and Training Unarmed Security Professional certification
• Strong verbal and written communication skills; ability to communicate effectively at all levels with both internal and external partners
• Demonstrated ability to successfully prioritize and manage multiple projects, adhere to deadlines, handle frequent changes effectively and professionally, follow through on issues in a timely manner, and give excellent attention to detail with a high level of accuracy
• Ability to process information and make sound decisions in a timely manner
• Must be able to work independently with minimal supervision while maintaining a high degree of productivity
• Must be able to work a 4 10 hours shifts schedule occurring between 8am and 7pm
• Must pass a pre-employment drug screen
   

Supervisory Responsibility

• None

Travel

•  None

Working Conditions/Physical Requirements

This position involves work in a variety of settings, including office, inside, and outside. The employee frequently works in outside weather conditions. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment can be loud.

While performing the duties of this job, this employee is frequently required to walk, stand, sit, talk, hear and write. The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, and crawl. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus

Qualifications

Salary : $21 - $22