What are the responsibilities and job description for the Systems Analyst – Product Owner (Information Systems Specialist 7) position at Oregon Business Development Department?
Initial Posting Date:
04/22/2025
Application Deadline:
05/06/2025
Agency:
Oregon Business Development Department
Salary Range:
$6,671 - $10,083
Position Type:
Employee
Position Title:
Systems Analyst – Product Owner (Information Systems Specialist 7)
Job Description:
Do you have a passion for ensuring that modernized systems are enhanced to improve their system capabilities, reporting functions, and process improvements for end users? If so,
Business Oregon, the state’s economic development agency, is currently hiring a permanent, full-time Systems Analyst – Product Owner (Information Systems Specialist 7) to join our Modernization Program team. The Modernization Program improves service delivery through enhanced customer experience, transforms business processes, modernizes technology, and leverages data as a strategic asset to create a culture of data stewardship.
The Economic Development Management System (EDMS) is the first project under the agency's Modernization Program. The primary goal of this project is to modernize the agency's economic development incentive capabilities by providing an online software system that will be used for agency employees to administer all economic development incentives (i.e., loans, grants, bonds) and business partners to make online applications and manage their accounts.
The Systems Analyst – Product Owner is responsible for leading the post-implementation enhancement of the EDMS system, ensuring that it continues to meet the agency's business objectives. This includes gathering, prioritizing, and managing enhancement and change requests, while advocating for the business needs related to reporting, system capabilities, and process improvements.
Note: We value our employees and want to encourage work-life balance and flexibility. This is a hybrid position that reports to our Salem office typically four times per month and on infrequent occasions, twice a week. As business needs arise, you may be required to travel throughout Oregon. During peak periods (typically twice per year), you may need to work in the office more often.
Business Oregon
has an exciting opportunity for you to join our team!Business Oregon, the state’s economic development agency, is currently hiring a permanent, full-time Systems Analyst – Product Owner (Information Systems Specialist 7) to join our Modernization Program team. The Modernization Program improves service delivery through enhanced customer experience, transforms business processes, modernizes technology, and leverages data as a strategic asset to create a culture of data stewardship.
The Economic Development Management System (EDMS) is the first project under the agency's Modernization Program. The primary goal of this project is to modernize the agency's economic development incentive capabilities by providing an online software system that will be used for agency employees to administer all economic development incentives (i.e., loans, grants, bonds) and business partners to make online applications and manage their accounts.
The Systems Analyst – Product Owner is responsible for leading the post-implementation enhancement of the EDMS system, ensuring that it continues to meet the agency's business objectives. This includes gathering, prioritizing, and managing enhancement and change requests, while advocating for the business needs related to reporting, system capabilities, and process improvements.
Note: We value our employees and want to encourage work-life balance and flexibility. This is a hybrid position that reports to our Salem office typically four times per month and on infrequent occasions, twice a week. As business needs arise, you may be required to travel throughout Oregon. During peak periods (typically twice per year), you may need to work in the office more often.
What you will do:
- Lead product ownership efforts for the system post-implementation, including gathering and prioritizing enhancement or change requests to meet evolving business needs.
- Advocate for business needs related to reporting, system capabilities, and process improvements, working closely with business stakeholders to ensure their needs are met.
- Act as a subject matter expert on the system, providing business and technical consultation and troubleshooting support.
- Lead the review of requests for new system functionalities or enhancements, facilitating decision-making and ensuring that updates align with business goals and technical feasibility.
- Develop impact and alternative analysis as needed for requested system enhancements or changes to inform decision-making.
- Work with business partners to identify gaps in current processes and systems, providing solutions to improve efficiency and effectiveness.
- Develop and manage requirements for system enhancements and new functionalities.
- Lead User Acceptance Testing efforts to ensure that system enhancements meet the business requirements.
- Work with agency staff to conduct user testing and verify defect fixes as appropriate, developing necessary workarounds for bugs to support ongoing business until defects are corrected.
- Perform product demonstrations and other presentations at internal and external meetings and training sessions.
- Communicate planned system updates and enhancements to appropriate stakeholders, ensuring they are informed about changes that may affect their workflow.
- Monitor and manage vendor performance to contract expectations and system compliance to contract Service Level Agreements.
- Provide backup technical and system-focused duties such as developing queries and reports for testing system performance, maintaining system interfaces and outputs with agency IT staff and vendors, and completing ongoing updates to the system.
Business Oregon strives to create an inclusive environment that welcomes and values the diversity of the people we serve. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.
The ideal candidate will possess a combination of some or all of the following skills:
Studies have shown that women and people of color are less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications of this position, please feel free to contact us to discuss your application.
The ideal candidate will possess a combination of some or all of the following skills:
- Comprehensive Product Ownership Expertise: Demonstrated experience in managing product backlogs, prioritizing features, and defining system requirements for complex systems, ensuring alignment with business goals and stakeholder needs. Strong sense of user experience with the ability to advocate for user-friendly features, ensuring the system meets both functional and usability standards.
- Change Control Expertise: Demonstrated experience in managing formal change control processes, evaluating and documenting system modifications, and securing necessary approvals before implementing changes to system functionality.
- Enterprise System Implementation & Agile Methodologies: Proven experience supporting the full lifecycle of enterprise systems, from initial deployment through ongoing maintenance, upgrades, and enhancements. Familiar with Agile methodologies, including sprint planning, backlog grooming, and working with development teams in iterative release cycles. Experience with tools such as Jira, Azure DevOps, or similar platforms.
- System Expertise & Support: Demonstrated experience acting as a subject matter expert (SME) on the system; understanding the operational aspects of the system, offering expert-level, thorough and responsive support, troubleshooting, training users, and ensuring the system's functionality aligns with business needs.
- System Configuration & Low-Code Tools Experience: Demonstrated hands-on experience customizing enterprise systems, defining system settings, and leveraging low-code/no-code platforms to support business needs, optimizing system performance, and delivering solutions that align with user requirements.
- Vendor & Contract Management Experience: Proven experience in managing vendor deliverables, ensuring adherence to Service Level Agreements (SLAs), and coordinating vendor-led enhancements or support tickets for systems being developed or supported by external vendors.
- Cross-Functional Collaboration, Stakeholder Engagement & UAT Coordination: Demonstrated experience in collaborating with cross-functional teams to engage stakeholders and manage testing processes. Skilled in defining test cases, facilitating User Acceptance Testing (UAT), validating deliverables before going live, and ensuring system functionality meets business requirements prior to deployment.
Please note: If you are interested in applying for this position, you must attach your current cover letter and resume to your application. The cover letter should address how your education and/or experience relates to the requested duties and skills listed above and should not exceed two pages. Failure to submit the required resume and cover letter will remove your application from consideration.
WHAT YOU NEED TO QUALIFY:
Six (6) years of information systems experience specifically in: enterprise system implementation, product ownership, system configuration, vendor management, and cross-functional collaboration.
OR
An Associate's degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field; AND four (4) years of information systems specifically in: enterprise system implementation, product ownership, system configuration, vendor management, and cross-functional collaboration.
OR
A Bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience specifically in: enterprise system implementation, product ownership, system configuration, vendor management, and cross-functional collaboration.
OR
Master's degree in Information Technology, Computer Science, or related field may substitute for all of the above.
What Business Oregon does:
Business Oregon is the economic development agency for the state of Oregon. We have about 180 people on our team, and we work with communities and businesses. We use our programs and expertise to help businesses grow, so they can in turn add jobs, diversify the economy, and increase Oregon prosperity. We work with communities to enhance and expand infrastructure and community safety with projects such as water/wastewater systems, seismic rehabilitation for schools, or rural broadband development. This also sets the stage for future business development. Our mission is to invest in Oregon’s businesses, communities, and people to promote a globally competitive, diverse, and inclusive economy, all carried out with an agency strategic plan.
The Operations Division includes Modernization & Internal Business Support; Employee Services; Fiscal & Budget Services; Information Technology Services; Procurement & Contracts; and Communications & Research.
The Modernization Program supports the Operations Division and its mission by providing continuous evaluation of Business Oregon’s processes and systems that directly support strategic initiatives that will grow capability and capacity of internal and external functions, process improvement of business processes, and implementation of technologies that enhance the economic development system for stakeholders resulting in increasing regulatory efficiencies, reducing regulatory burdens, and overall improved delivery of services.
How to Apply:
Please Note: Applications must be submitted no later than 11:59 PM PST on May 6, 2025. If you are a current State of Oregon employee, you must apply through your employee
Workday
account through Jobs Hub.- Click the “Apply” button above to complete your online application.
- Attach your current cover letter and resume. Failure to submit the required resume and cover letter will remove your application from consideration. Clearly demonstrate in your cover letter how you meet all the minimum qualifications and requested skills listed above.
- Complete the questionnaire. Warning – Workday will timeout due to inactivity and will not save your application progress unless you use the “save for later” function. If you need to take a break, please be sure to click the save for later button to save your progress.
- Be sure to check Workday and your email for additional tasks and updates. After hitting submit there may be additional required tasks for you to complete prior to the announcement closing.
- The candidates whose work experience most closely matches the qualifications and skills of this position will be invited to interview.
What’s in it for you:
- Family Friendly Work Life Balance: Paid time off, 11 holidays, 3 personal days & optional short- and long-term disability benefits.
- Take Care of Yourself and Your Family: Comprehensive employee benefits, choice of medical plans, vision plan, life insurance, and employee assistance program.
- Invest in Your Future: Pension plan, deferred compensation plan, short- and long-term disability plan, and flexible spending accounts for healthcare and dependent care.
- Be Appreciated: Employee recognition events, agency-unique employee recognition program allowing for additional leave options such as vacation buy-out and sick leave roll-over, and dynamic employees doing impactful work.
- Inclusion: At Business Oregon, we value community and foster a sense of belonging for our employees.
Additional Information:
- Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials.
- It is our policy to provide reasonable accommodations to all applicants who may need them. Should you need assistance or an accommodation, please contact Lies Wattimena atlies.wattimena@biz.oregon.govto discuss how we can best meet your needs.
- Veterans’ Preference - Eligible veterans who meet the qualifications will be given veterans' preference. If you checked that you are a veteran, we will ask you for your documents later in the process. Click on theVeterans’ Preferencelink for additional information.
- Criminal Records Check - Hiring of the successful candidate will be contingent upon the results of a Criminal Background Check. Adverse background data may be grounds for immediate disqualification.
- Work Authorization - The Oregon Business Development Department (dba Business Oregon) does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States.
- This recruitment will be used to establish a list of qualified candidates to fill the current position and may be used to fill future vacancies as they occur.
- This position is classified, full-time, exempt, and not represented by a union.
- PERS – This is a PERS qualifying position. After a six-month waiting period, eligible Management Service, Executive Service, and Unrepresented employees will have their base pay increased by 6.95% and the 6% PERS contribution deducted from their base pay rather than a direct 6% contribution by the State of Oregon to the employees PERS account. This will mirror the bargained SEIU and AFSCME PERS process.
- Are you looking to live in and experienceOregon? Learn more about life inPendleton,Salem, andPortland.
Need help?
We invite you to contact the recruiter for application or job-specific questions.
- The recruiter for this position is Kristin Heying. If you contact the recruiter, please include the job requisition number.
- Email:kristin.heying@biz.oregon.gov
- Phone: 971-345-1964
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Business Oregon is an Equal Opportunity, Affirmative Action Employer.
