What are the responsibilities and job description for the Utilities Specialist position at Oregon Coast Community Action?
Job Description
Job Description
Title : Utilities Program Specialist
Location : Coos Bay, OR
Program : Essential Services
Reports to : Utility and Weatherization Director
HR Contact : hr@orcca.us
Pay Level : Starting at $17.66 hourly, depending on experience and qualifications
Staff Supervised : None
FSLA Status : Non-Exempt
Effective : 10 / 19 / 2021
Position Type : Full-Time
Revised : 3 / 2023
Job Description
PRIMARY PURPOSE :
Carry out program requirements of any assigned energy and water assistance program, with focus on providing assistance directly to clients and assessing and responding to additional client needs to promote self- sufficiency.
ESSENTIAL JOB FUNCTIONS (Reason position exists is to perform these functions) :
- Attend state program / network meetings as requested by supervisor.
- Be familiar with all energy & water assistance and weatherization programs.
- Maintain excellent records and client files.
- Schedule client intake appointments.
- Conduct energy assistance intake interviews.
- Perform data entry.
- Communicate with utility vendors.
- Ability and experience in working with culturally and ethnically diverse people of all ages, withoutregard to sex, race, religion, or socioeconomic level.
- Ability to work with minimal supervision.
- Ability to work on various tasks simultaneously.
- Ability to work evenings and weekends, as necessary.
- Demonstrate ability to problem solve and make independent decisions.
- Work well with details.
- Maintain good organizational skills.
- Perform other tasks as assigned by Supervisor.
- Regular attendance is a requirement of the position.
TEAM EXPECTATIONS :
Teamwork - We join our individual strengths together creating teams and circles of cooperation to promote innovative thinking and bring opportunity to our community.
Partnerships - We create collaborative community partnerships to best leverage all resources available for the benefit of the community.
Diversity - We welcome and accept differences and honor our co-workers and clients by treating each person with equality, dignity, and respect.
Confidentiality & Ethics - We maintain a high standard of ethics and integrity to respect the confidentiality of clients and staff.
Physical Safety - We respond promptly to address health and safety needs or concerns for clients and staff. Communications - We encourage timely, open-minded, respectful, and direct communication to alleviate controversies and foster a safe, productive workplace.
Health & Sustainability - Recognizing the importance of physical, emotional, and environmental health, we seek to inspire and model healthy, sustainable living.
Public Relations - We recognize that each of us represents the entire agency in our public interactions and strive to act in a consistently professional and unbiased manner.
Professional Growth - We provide an environment supportive to personal and professional growth, cross training, and advancement.
INDIVIDUAL EXPECTATIONS :
REQUIRED KNOWLEDGE, SKILLS, AND ABLILITIES :
EXPERIENCE AND EDUCATION REQUIREMENTS :
WORK ENVIRONMENT :
OTHER :
NOTE : The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position. Your employment with ORCCA is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Employer with or without cause, with or without notice, and at any time.
Oregon Coast Community Action is an Equal Opportunity Employer. ORCCA does not and shall not discriminate on the basis of race, color, religion, creed, gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operation.
Please inform Human Resources at 541-435-7090 or hr@orcca.us if you require a reasonable accommodation in order to perform the essential functions of this job.
Salary : $18
