Fraud and Loss Prevention Specialist

Starting pay range: $27.90 - $37.50

Location: Remote in Oregon or Washington

OCCU is here to enrich lives. We do this by hiring tenacious, humble, and big-hearted individuals who are driven to work hard; contribute to an outstanding member experience; support their community through volunteering and advocating for community needs and are dedicated to their own individual growth and development.

As a Fraud and Loss Prevention Specialist, you will provide support to the organization and Fraud & Loss Prevention to ensure applicable rules and regulations, loss prevention strategies and OCCU goals are met.

Every day you will:

• Consistently demonstrate alignment with OCCU vision and values.
• Research all branch and department reports of potential fraud, identity theft and money laundering activity and respond accordingly.
• Act as the liaison between OCCU and law enforcement by responding to requests for surveillance and other documentation regarding incidents.
• Work with law enforcement preparing for financial crimes court cases. This includes creating police reports, working directly with law enforcement and district attorneys in preparation for trial and testifying at grand jury and criminal trials.
• Assist members with fraud situations, including instances of check fraud, debit card fraud, ATM fraud, internet banking fraud and ACH fraud. Ensure that claims are tracked and processed within Regulation E compliance and timeframes.
• Research and respond to cases of potential identity theft, ensuring that proper documentation is received to prove identity and that any discrepancies are reported appropriately.
• Assist member facing staff by reviewing account and credit applications for instances of potential identity theft and fraud scenarios. Make independent decisions regarding the approval or denial of applications, based on potential financial impact.
• Work with the Fraud & Loss Prevention Manager, as well as other business units, to ensure that proper mitigation strategies are in place to prevent, deter and detect instances of fraud and financial crimes, limiting the financial impact of fraud to OCCU.
• Receive and process counterfeit currency, ensuring that proper reports are made to the Secret Service and local law enforcement.
• Provide support to Fraud & Loss Prevention and OCCU business units and goals.
• Stay current and follow all current laws and regulations. Attend applicable trainings /seminars as necessary and complete all applicable training.
• Develop and maintain professional relationships with key contacts in the community such as other financial institution personnel, law enforcement officials and industry experts.

To thrive in this role, you must have:

• A minimum three years of similar or related experience.
• High school diploma, GED or equivalent is required. Bachelor’s degree preferred.
• Must be willing to obtain and maintain applicable certifications or training while in the position.

Qualified candidates for this position will have the relevant education and experience necessary to perform the essential functions and meet the minimum performance expectations for this position with or without accommodation.

OCCU offers a robust compensation and benefits package including:

• Low-cost medical, dental, and vision insurance available.
• 401(k) retirement plan with employer match.
• Paid time off in addition to 12 paid holidays.
• Tuition reimbursement for eligible education and training.
• Company-paid long-term disability.

OCCU is an Equal Opportunity Employer.

Salary : $28 - $38