Human Services Case Manager (Umatilla and Morrow counties) BILINGUAL SPANISH ENGLISH REQUIRED

Initial Posting Date

04/03/2025

Application Deadline

04/17/2025

Agency

Department of Human Services

Salary Range

$4,409 - $6,420

Position Type

Employee

Position Title

Human Services Case Manager (Umatilla and Morrow counties) BILINGUAL SPANISH ENGLISH REQUIRED

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.

To qualify for this position, you must be bilingual in Spanish and English. The job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements for this position. Upon passing the test(s), you will receive 5% bilingual differential pay.

Opportunity awaits! Are you passionate about engaging with families and communities? Are you committed to ensuring the well-being of others and offering them support? Would you like an opportunity to make a positive impact on Oregonians in need of support and resources? Would you enjoy working with a diverse team that is passionate about serving children, families, and communities?

If so, we’d love to hear from you!

Summary Of Duties

The Aging & People with Disabilities Vision: Oregon’s older adults, people with disabilities and their families experience person-centered services, supports and early interventions that are innovative and help maintain independence, promote safety, well-being, honor choice, respect cultural preferences and uphold dignity. The local offices determine eligibility and coordinate the delivery of these services within Umatilla and Morrow counties.

As a Human Services Case Manager, You Will

• Determine initial and on-going Medicaid eligibility for long term services and supports (LTSS).
• Develop and implement service plans.
• Coordinate the provisions of the service for in home, community-based care and nursing homes.
• Regularly review and update Medicaid eligibility and to monitor service plans.
• Coordinating the provision of services according to rules, regulations, and individual case plans.
  
  

Minimum Qualifications

To qualify for this position, you must be bilingual in Spanish and English. A valid driver’s license and acceptable driving record is required.

A bachelor's degree in a Behavioral Science, Social Science, or a closely related field;

OR

A bachelor's degree in any field AND one year of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);

OR

An associate degree in a Behavioral Science, Social Science or a closely related field AND two years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing);

OR

Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing).

Essential Attributes

We are looking for candidates with:

• Experience working in environments that respects, understands, and honors the lived experiences of our clients, colleagues, and the communities we serve.
• Experience reading and interpreting rules and processes to identify and resolve problems.
• Experience maintaining professional demure when working conditions are difficult and stressful.
• Experience working independently and be accountable for performing work within the standards set by leadership, and technical requirements.
• Must be bilingual – Spanish/English
  
  

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Working Conditions

• Physical Exertion such as climbing stairs, walking on uneven terrain, and transporting a laptop or Bag.
• Working in a general office environment. Compose self in a Professional manner at all times.
• Must travel to individual’s homes, hospitals, nursing homes, and other provider settings as well as other offices and to Salem.
• May encounter environmental hazards including unsanitary conditions.
• May come in contact with people who present themselves as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon.
• May come in contact with animals, some of which may be dangerous.
• The individual in this position must be capable of driving a variety of vehicles which may be unfamiliar, drive to remote places in a variety of terrain, and possible in inclement weather.
• There may be exposure to a variety of contagious diseases such as staph infections, lice, MRSA, Covid-19, etc.
• The individual in this position will need to welcome constructive feedback and suggestions in an effort to strengthen work performance.
• Must maintain confidentiality in accordance with published guidelines.
• Be capable of managing a workload in a constantly changing work environment as well as plan for and resolve complex problems.
  
  

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  
  

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
  
  

Employment Preference

Veterans' Preference

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
  
  

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• This recruitment may be used to fill future vacancies in the same classification.
  
  

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Greg Azure. If you contact the recruiter, please include the job requisition number: REQ-169015.
• Email: gregory.p.azure@odhs.oregon.gov
• Phone (call or text): 503-509-6443