Safety, Oversight, and Quality (SOQ) Administrator (Compliance & Regulatory Manager 3)

Initial Posting Date

03/24/2025

Application Deadline

04/23/2025

Agency

Department of Human Services

Salary Range

$8,097 - $12,522

Position Type

Employee

Position Title

Safety, Oversight, and Quality (SOQ) Administrator (Compliance & Regulatory Manager 3)

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

We are seeking a Safety, Oversight, and Quality (SOQ)-Administrator (Compliance and Regulatory Manager 3) who is an innovative, seasoned manager with demonstrated executive leadership experience to lead our SOQ unit. If you are ready to make a meaningful impact in the lives of older adults and people with disabilities, join our dedicated team and lead the charge in ensuring the highest standards of care and compliance.

The Safety, Oversight, and Quality (SOQ) is a unit of the Office of Aging and People with Disabilities that works to ensure the safety of residents and quality care through the licensing and regulatory oversight of Oregon’s long-term care settings- Adult Foster Homes, Residential Care Facilities, Assisted Living Facilities some of which are Memory Care endorsed, and Nursing Facilities.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”

Informational Session

If you're interested in learning more about this position, we invite you to join us for an informational meeting to address any questions you may have.

This virtual session will be held via Zoom on Friday, April 4, 2025, from 10:00 AM to 11:00 AM PDT. Please note, this is not part of the interview process and is open to everyone.

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Summary Of Duties

As the SOQ Administrator, you will:

• Be responsible for establishing the mission, overall direction, and priorities of the Safety, Oversight, and Quality unit.
• Be responsible for oversight, development, and implementation of continuous improvement principles and projects that will further enhance the effectiveness of SOQ’s role to provide regulatory oversight of APD’s long-term care settings, prevent harm, ensure safety, and promote quality of care.
• Develop and maintain collaborative partnerships across statewide program design and delivery leadership to advance the goals for the protection and safety of Oregon’s older adults, tribal elders, and people with physical disabilities.
• Direct the development and implementation of Oregon Administrative Rules, policies, procedures, guidelines, and program priorities that ensure the safety of residents and quality of care in licensed long-term care settings.
• Use data and industry best practices to develop and implement policies, procedures, systems, and program improvements.
• Maintain frequent and extensive interactions with partners and interested parties to achieve the mission of the SOQ office and APD program.
• Be a member of the APD’s executive team that works to strategize and support the implementation of ODHS and APD’s mission, vision, and values.
  
  

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

• Seven years of supervision, management, or progressively related experience; OR
• Four years of related experience and a Bachelor’s degree in a related field.
  
  

Essential Attributes

We are looking for candidates with:

• Demonstrated management and executive level leadership experience.
• Proficient understanding and demonstrated experience implementing change management principles.
• A commitment to and experience in promoting equity, addressing bias, and creating an inclusive work environment.
• Experience developing, interpreting, and enforcing Oregon Administrative Rules, policies, and procedures.
• Experience managing and providing program oversight within a high-risk, high-paced licensing and regulatory environment.
• Demonstrated ability to strategically design, manage, plan, execute, and prioritize workload, resources, timelines, risks, and opportunities.
• Ability to lead and motivate teams, make critical decisions, and remain calm under pressure.
• Experience leading and managing mid-level managers or multiple work units concurrently.
• Demonstrated experience and understanding of managing public sector government programs, including managing represented employees.
• Evidence of strong interpersonal skills, including communication and collaboration with internal and external partners.
  
  

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Working Conditions

• Periodic irregular or extended work hours for meetings, travel, and on-call availability for high-profile and critical regulatory cases can be expected.
• Frequent travel is required to all parts of the state for engagement with licensed facilities, adult foster homes, local offices, and community partners.
• Required to occasionally work excess of scheduled hours on some days and/or weekends/holidays, or in the event of serious or emergencies.
• Occasional public speaking engagements may be required.
  
  

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
  
  

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.
  
  

Employment Preference

Veterans’ Preference

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.
  
  

General Information

• This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies in the same classification.
  
  

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Teresa Camacho De La Torre. If you contact the recruiter, please include the job requisition number: REQ-171962.
• Email: Teresa.CamachoDeLaTorre@odhs.oregon.gov
• Phone (call or text): 971-286-0701