Commercial Driver License Examiner

Initial Posting Date

01/24/2025

Application Deadline

02/10/2025

Agency

Department of Transportation

Salary Range

$4,207 - $5,842

Position Type

Employee

Position Title

Commercial Driver License Examiner

Job Description

Transportation Services Representative 2 – Commercial Driver License Examiner

Oregon Department of Transportation

Driver and Motor Vehicles Services Division (DMV)

Field Services Group / East Region

Burns

The Role

Join our dedicated team in Eastern Oregon as a commercial driver license (CDL) examiner in Burns! In this role, you will have the opportunity to interact with a variety of customers, administer behind-the-wheel driver license exams, handle different types of vehicle transactions and work together with the manager to lead office operations. We provide the training necessary for you to administer tests and make decisions using vehicle laws and agency policy. If you are passionate about providing exceptional customer service while growing your career, apply for this exciting opportunity today!

We encourage people from all backgrounds to apply for our positions. We hope you’ll join us on our path to increasing diversity, equity, inclusion and belonging through our values, commitments, strategies and actions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A Day In The Life

• Assist customers with vehicle registration and titling. Interpret and apply applicable laws, rules and policies.
• Review applications and supporting documents required for issuing identification cards, licenses and permits.
• Produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license law tests and vision tests.
• Conduct behind-the-wheel drive tests on standard and commercial vehicles in all weather conditions.
• Serve as the primary contact for escalated or complicated transactions.
• Account for documents and fees collected. Maintain accurate count of inventory.
• Perform physical examinations of vehicles in all weather conditions. May require bending, climbing or crawling around cars, trucks, motorcycles and commercial vehicles.
• Work is primarily performed in a public-facing office with extensive customer interaction and computer use.
• Travel by state vehicle to other offices in the region is required in all weather conditions. In cases where a state vehicle is not available, a personal vehicle may be used to conduct business.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.
  
  

What’s In It For You

• Work/life balance, 11 paid holidays a year, flexible work schedules, paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
• Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment, we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed, accurate and reflect your skills, experience (paid and unpaid) and education as they relate to the position when applying.
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• Public Service Loan Forgiveness opportunity!
  
  

Want to know about new job postings? Subscribe to receive weekly email notifications!

Minimum Qualifications

Three years of public contact/customer service experience which involved dealing with the public in-person or by phone providing information about services and programs. At least one year of this experience must involve explaining and interpreting rules, programs and procedures and explaining requirements and gaining compliance.

AND

Experience or training using computers to retrieve and input data.

AND

Three months experience collecting money and making change.

Completion of an associate’s degree will substitute for one year of the public contact experience.

Special qualifications: Driving is an essential function of this position. You must have a valid driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

What We’d Like To See

If you have these attributes, let us know in your application materials! It's how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience, education and alignment with ODOT values to help us decide who will move forward.

• Experience working in a fast-paced environment with changing priorities and deadlines.
• Demonstrated experience remaining calm and professional in difficult situations.
• Experience effectively interpreting and communicating complex rules and policies to a diverse customer base.
• Experience handling multiple assignments with frequent interruptions.
• Demonstrated experience working as part of a team and contributing to positive team culture.
  
  

How To Apply

Complete the following required steps:

• Fill out the application or attach a resume. Please contact the recruiter under the ‘Need help?’ section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
• Complete questionnaire. Answer the checkbox-style questions before submitting your application.
• After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.
• If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.
  
  

Need help?

• For questions, call 503-931-1206 or email ODOTRecruitmentTP@odot.oregon.gov.
  
  

Additional Information

• We do not offer visa sponsorship. If you are hired, you will be required to fill out the US Department of Homeland Security’s I-9 form confirming you are able to work in the US. We are not an E-Verify participating employer, and we are unable to proceed if E-Verify participation is required [e.g., STEM Optional Practical Training (OPT) Extension]. We are also unable to proceed with Curricular Practical Training (CPT) program requests.
• We may use this recruitment to fill multiple or future vacancies.
• We will conduct name-based and fingerprint-based criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional pre-employment check(s) such as driver license, LEDS (Law Enforcement Data System), and/or education verification as required for the position.
• You will be represented by the Service Employees International Union (SEIU).
  
  

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO/AA/ADA, contact 1-877-336-6368 (1-877-EEO-ODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

Customer Service, DMV