What are the responsibilities and job description for the Front Desk Agent position at Oregon Garden Resort?
Oregon Garden Resort is seeking a friendly and professional part-time Front Desk Agent to join our team. The successful candidate will be responsible for checking in and out guests, answering phone calls, making reservations, and providing excellent customer service to our guests.
Hours will be from 2 pm to 10 pm.
Responsibilities:
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*Greet guests and check them in and out of the hotel *Answer phone calls and take reservations *Provide information about the hotel and local area to guests *Process payments and maintain accurate records *Resolve guest complaints and ensure guest satisfaction *Maintain the cleanliness and organization of the front desk area *Communicate effectively with other hotel staff to ensure seamless guest experiences
Requirements:
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*High school diploma or equivalent *Previous experience in hospitality or customer service is preferred *Excellent communication and interpersonal skills *Ability to multitask and work under pressure *Basic computer skills and familiarity with reservation systems *Flexibility to work weekends and holidays *Must be able to stand for extended periods
Please apply by responding to this post with your resume, or apply in person at:
Oregon Garden Resort
895 W Main St, Silverton, OR 97381
- Oregon Garden Resort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $15.00/hour.
About Oregon Garden Resort: The Oregon Garden Resort is a leading hospitality company dedicated to providing exceptional guest experiences. Our primary mission is to create memorable moments for every guest who walks through our doors, whether it's for a relaxing stay, a delightful dining experience, or an unforgettable event. With a deep commitment to hospitality and service excellence, we pride ourselves on exceeding guest expectations at every touchpoint. At the Oregon Garden Resort, we embrace core values such as warmth, authenticity, and attention to detail. Every interaction with our guests is guided by these principles, ensuring that each experience is personalized, welcoming, and unforgettable. We believe in going above and beyond to anticipate and fulfill the needs and desires of our guests, creating an atmosphere of genuine care and hospitality. Explore our current job openings below and join us in delivering exceptional guest experiences and fostering a culture of hospitality.
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Salary : $15