Operations Analyst (OPA2)

Initial Posting Date :

12 / 30 / 2024

Application Deadline :

01 / 13 / 2025

Agency :

Oregon Housing and Community Services

Salary Range : 4,998 - $7,647

Position Type : Employee

Position Title :

Operations Analyst (OPA2)

Job Description :

Oregon Housing & Community Services

Operations Analyst

Operations & Operations Policy Analyst 2

Hybrid) - Salem and / or Portland, OR

Oregon Housing and Community Services (OHCS) is seeking a collaborative, professional with expertise in operational and project management support, capable of supporting a diverse range of ARH division operations projects. If this opportunity encourages you to make a difference in the lives of Oregon's most vulnerable communities, apply today!

OUR COMMITMENT TO EQUITY, DIVERSITY, & INCLUSION

OHCS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action / Equal Opportunity employer and encourage applications from members of historically underrepresented racial / ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others to help us achieve our vision of a diverse and inclusive community.

Our Vision is that all Oregonians can pursue prosperity and live free from poverty.

Our Mission is to provide stable and affordable housing and engage leaders to develop integrated statewide policy that addresses poverty and provides opportunity for Oregonians.

Our Core Values : Collaboration - Compassion - Equity - Integrity - Leadership - Transparency.

IMPORTANT INFORMATION

Working Condition : Hybrid >

This position has occasional requirements for in-person work.

This position is permanent, full time, and represented by SEIU.

Per the SEIU CBA for OHCS represented positions, applicants who are current OHCS employees will be considered and interviewed before external applicants.

This recruitment will be used to establish a list of qualified applicants to fill the current vacancy and may be used to fill future vacancies as they occur.

Effective Jan. 1, 2025, the compensation plan for this position will be adjusted to reflect a Cost-of-Living Adjustment (COLA). The salary listed in this posting does not reflect the COLA

This position requires the submission of a resume and cover letter (the cover letter will need to address the desired attributes listed in this job posting) in addition to responding to 2 supplemental questions.

WHAT YOU WILL DO

The primary purpose of this position is to provide support for all Affordable Rental Housing Division programs and functions, including both federal and state-initiated dollars. Works with Programs, Production, Compliance, Asset Management, as well as the Planning and Policy team to inform and implement processes and implementation for programs as changes occur. This position will participate in process development, planning, developing and implementing operational controls and reporting to support increase efficiency, clarity, and alignment with diverse efforts across the division. This includes working with various public funders, developers, and legal counsel to coordinate and track process development and change recommendations and communication efforts.

MINIMUM QUALIFICATIONS

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and two years professional-level evaluative, analytical and planning work.

Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification

To request a copy of the position description, please contact : HCS_HR.Solutions@HCS.oregon.gov

DESIRED ATTRIBUTES

The most competitive candidates will possess the following attributes, experience, and knowledge :

Self-Starter with Initiative

Demonstrates the ability to identify and initiate tasks or projects independently, proactively driving work forward without constant supervision while demonstrating sound judgment to make decisions independently or escalate them.

Detail-Oriented with Follow-Through

Ensures accuracy in work while maintaining accountability for seeing tasks through to completion in a timely manner.

Adaptable and Flexible

Adjusts to shifting priorities and responds effectively to new challenges, maintaining a calm and resourceful approach.

Process-Oriented Problem Solver

Analyzes workflows and processes to identify inefficiencies or gaps, offering practical solutions to support operational improvements in collaboration with Operation and Policy Analyst 3 objectives.

Diversity, Equity & Inclusion

Demonstrated understanding of diversity, equity, and inclusion principles and practices in the workplace and with external partners.

WHAT'S IN IT FOR YOU

You will become part of an innovative and strategic group of professionals and enjoy a competitive salary and benefits package!

A positive environment that offers opportunities for career growth and cross-training.

An agency that supports and encourages work / life balance and overall wellness.

Generous benefits package including, employer-paid health insurance, vacation, and sick leave, eleven paid holidays, three paid personal days, flexible spending accounts, and an employer contribution retirement plan (PERS).

The posted salary range is the total possible range for the classification. Candidates are screened through a Pay Equity process that evaluates various factors. Please see the Pay Equity website for more information.

RECRUITMENT TIMELINE

• These dates are approximate and may change.

Recruitment Closes : 01 / 13 / 2025

Recruiter Screening for Minimum Qualifications : On-going

Hiring Manager Screening for Requested Skills : On-going

1st Round of Interviews : Week of 01 / 27 / 2025

2nd Round of Interviews : 02 / 03 / 2025

Anticipated Start Date : 03 / 03 / 2025

APPLICATION GUIDANCE AND REQUIREMENTS

Current State of Oregon employees : Apply via your employee Workday account.

External applicants : View this application instructional video. A PDF is also available by clicking here.

REQUIRED : Attach your most up-to-date Resume (no more than 2 pages) . Please ensure your Workday profile matches your submitted resume.

REQUIRED : Attach a one-page Cover Letter that demonstrates how you meet the "Desired Attributes" for this position.

A Cover Letter that does not meet the required criteria will be graded as ineligible.

Supplemental Questions (no more than two paragraphs per question) :

1. Imagine you have several tasks due at the same time, including preparing an important report for division leadership. What steps would you take to prioritize your tasks and ensure your work is accurate and completed on time?

2. Imagine you notice a recurring issue with how a particular process is being handled across several teams. Without being directly tasked to address it, how would you take the initiative to analyze the problem and propose a solution?

Please submit your supplemental question responses. Failure to submit will remove your application from consideration).

If you have questions about the job announcement, or need an alternate format to apply, please contact the HR Solutions Inbox at : HCS_HR.Solutions@oregon.gov

WHO WE ARE

Oregon Housing and Community Services (OHCS) is Oregon's housing finance agency. We provide financial and program support to create and preserve opportunities for quality, affordable housing for Oregonians of lower and moderate income. Our vision is that all Oregonians can pursue prosperity and to live free from poverty. Across Oregon, housing has emerged as a paramount concern. The lack of available housing, high rents and high home prices are driving rapid increases in housing instability and homelessness. The data is clear : too many Oregonians are without a safe, stable, and affordable place to call home.

OHCS is placing a greater emphasis on strategic planning and the way we invest our resources. Recently, we have restructured, refocused, and reimagined our agency. Our work has led to an increased emphasis on data, research, and customer service. We are carrying that effort forward with the Statewide Housing Plan. The plan articulates the extent of Oregon's housing problem and what we can do to address it. OHCS committed to the Housing Stability Council and our stakeholders that the plan will be responsive to the needs of the state.

OHCS released its Building Oregon's Future : 2023 Annual Report to update the agency's significant progress in meeting the goals outlined in the 2019 Statewide Housing Plan. We are now more than halfway into the five-year plan.

To learn more about Oregon Housing and Community Services, visit our website : https : / / www.oregon.gov / OHCS / pages / index.aspx

Affordable Rental Housing Division : Operations Section

Oregon Housing and Community Services (OHCS) provides stable and affordable housing and engages leaders to develop integrated statewide policy that addresses poverty and provides opportunity for Oregonians. OHCS's vision for the state is that all Oregonians have the opportunity to pursue prosperity and live free from poverty.

OHCS's Affordable Rental Housing Division serves as the state's housing finance agency. OHCS provides financial support to create and preserve quality, affordable rental housing for Oregonians of lower and moderate incomes. The Affordable Rental Housing Division administers federal, and state-funded multifamily rental housing resources to facilitate the increased availability of safe, decent, affordable housing for Oregonians with low incomes. This includes the development of new multifamily rental units and the acquisition and rehabilitation of multifamily rental units; the preservation of existing subsidized multifamily rental housing and the long-term maintenance of affordable rental housing through asset management and compliance, as well as managing HUD Section 8 Contract for the state of Oregon.

The Operations section of the Affordable Rental Housing division is responsible for the implementation, oversight, and coordination of the division's administration activities. This includes coordinating and branding division communication; facilitating program development stakeholder outreach; and ensuring opportunities for consistent, transparent engagement opportunities for the division's stakeholders. This group is responsible for participating in Agency planning efforts. The Operations section oversees and administers the divisions data system. The Operations team works with staff around the division on project management and process improvement. The team works with and leads the operationalization and implementation efforts, as well as facilitating efforts to innovate and streamline existing programs.

WANT TO KNOW MORE? LET US HELP YOU!

If you need a reasonable accommodation under the Americans with Disabilities Act (ADA), have questions or need assistance with the application process, please send your request to HCS_HR.Solutions@hcs.oregon.gov and include the job requisition number.

The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%. Please review the Classification and Compensation page for more details.

Please save a copy of this job announcement for reference as it may not be available to view after the job closes.

Finalists will be subject to a computerized criminal history check.Adverse background data may be grounds for immediate disqualification.

Work Authorization : Oregon Housing & Community Services (OHCS) does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form containing authorization to work in the United States. OHCS will use E-Verify to confirm that you are authorized to work in the United States.

Veteran's Preference : Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website : Veterans Resources. NOTE : If claiming veterans' preference please be sure to check your Workday account for pending tasks or actions under your "My Applications" section.

APPENDIX

Emails

HCS_HR.Solutions@hcs.oregon.gov

Links

Application Instructional PDF

Application Instructional Video

Benefits Information

Classification and Compensation Page

OHCS Website

Oregon's Statewide Housing Plan - Halfway Progress Report

Oregon's Statewide Housing Plan - Full Plan

Pay Equity

Public Employees Retirement System (PERS)

Veterans Resources

Salary : $4,998 - $7,647