What are the responsibilities and job description for the Quality Control Lab Supervisor position at Oregon Ice Cream LLC?
Summary:
The Lab Supervisor ensures the smooth operation of the QA Lab, overseeing food safety and quality programs to ensure that processed products meet high standards. This position involves managing day-to-day QA operations, leading the QA team, and ensuring compliance with food safety and quality regulations.
Key Responsibilities:
- Oversee and schedule daily QA Lab operations.
- Support Preventive Control program and maintain daily quality and food safety documentation.
- Respond to customer complaints and manage product hold programs.
- Monitor and manage environmental programs, corrective actions, and trend analysis.
- Audit quality procedures, train employees, and ensure food safety compliance.
- Assist in internal and third-party food safety audits.
- Interact with government agencies (FDA, USDA, etc.) as needed.
- Analyze data, manage non-conforming products, and minimize losses.
- Lead and supervise lab technicians, providing feedback and coaching.
- Maintain inventory, research data for projects, and coordinate material purchases.
- Assist with food safety and quality training programs.
Coverage: The Food Safety and Quality Manager is trained to cover for the Lab Supervisor as needed.
Education & Experience:
- Bachelor’s degree in food science or a related field.
- 2 years of quality systems management in food manufacturing.
- Strong skills in data analysis, Excel, Power BI, or food safety software.
- Excellent communication and organizational skills.
Preferred Qualifications:
- Experience in dairy or frozen dessert production.
- Knowledge of SQF, FSMA, and relevant food manufacturing regulations.
- Certifications like PCQI, HACCP, and SQF Practitioner.
Physical Requirements
- Sitting: Extended periods of time (a minimum of 4 hours)
- Standing: Extended periods of time (a minimum of 4 hours)
- Walking: Frequently
- Bending: Occasionally
- Twisting of Spine: Occasionally
- Lifting: Light (less than 30 lbs.) frequently
- Carrying: Light (30-50 lbs.) infrequently distance – 100 ft
- Able to tolerate cold environments (Cooler and Freezer warehouses)
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Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Oregon Ice Cream believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. This position description is designed to outline primary duties, qualifications, and job scope, but not limit our employees nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of the company.
Oregon Ice Cream is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, citizenship status, age, disability, political affiliation or belief, or any other legally protected status.
