What are the responsibilities and job description for the Booking Agent position at Oregon Inlet Fishing Center?
About us
Oregon Inlet Fishing Center is a small business in Nags Head, NC. We are professional, agile and our goal is to Oregon Inlet Fishing Center is the home of the largest and most modern charter boat fishing fleet on the eastern seaboard. A full service marina in Nags Head, NC, Oregon Inlet offers a comprehensive charter boat fishing experience for the “old salt” or the vacationing fisherman. Oregon Inlet Fishing Center and Full Service Marina is located 8 miles south of Whalebone Junction on NC 12 at the north end of the Basnight Bridge in the beautiful Cape Hatteras National Seashore..
Reservationist
Responsibilities:
- Answer incoming calls and assist guests with making reservations
- Provide excellent customer service and ensure guest satisfaction
- Enter reservation details accurately into the system
- Handle guest inquiries and resolve any issues or complaints
- Maintain knowledge of current promotions, events, and services
- Collaborate with other departments to ensure smooth operations and guest satisfaction
Qualifications:
- Previous experience as a reservationist or in a similar customer service role preferred
- Excellent communication and interpersonal skills
- Proficient in using phone systems and computer software
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Positive attitude and willingness to assist guests
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Relocate:
- Nags Head, NC 27959: Relocate before starting work (Required)
Work Location: In person
Salary : $17