Team Lead

Job Title: Team Lead

Reports to: Office Manager

Summary/Objective:

Are you a Results Oriented individual?

Do the words Bold, Self Reliant, Decisive and Determined describe you?

Do you value plain speaking and direct communication?

Are you driven to succeed and self confident enough to take on any challenge?

Are you self disciplined and organized?

Are you tired of working nights and weekends?

Are you ready to take your career beyond the retail and fast food industries?

Then we want to talk to you! We’re Oregon Medical Centers, a leader in innovative and non surgical recovery for individuals suffering from auto injuries, work related injuries and degenerative conditions like arthritis and neuropathy.

We are currently looking for a LEADER for one of our offices in the Portland area. This individual will have operational control of the entire operations, including staffing, operations and customer service. This is a big job for someone who wants to show that they can drive results while ensuring outstanding care for our patients.

Medical experience is not necessary! We are looking for a demonstrated leader, and we are willing to train the right person with everything they need to know to effectively run one of our offices.

Job Duties and Responsibilities:

• Overall responsibility for managing chiropractic and physical medicine to deliver outstanding patient experiences and to achieve daily operational goals.
• Responsible for developing an effective patient flow to insure an outstanding patient experience.
• Daily, weekly and monthly analysis of operational plans to identify and implement continuous improvements
• Ensure goals are achieved in various aspects of the business: Chiropractic based on KPI metrics.
• Regular training/drilling/simulations to ensure an outstanding culture; staff works as a team to deliver excellent service to patients and excellent production
• Make sure all staff understands the final valuable product and the production they are responsible for in their job role.
• Responsible for meeting related Key Performance Indicators (KPIs), including patient satisfaction measures while keeping overhead low and manageable
• Contribute to promotional planning for services provided by Oregon Medical Centers
• Responsible for data and tracking to support sales planning, activities, follow-ups, and outcomes.
• Become informed to speak to all services offered by Oregon Medical Centers
• Providing Stats to Office Manager and Senior Management on a monthly basis
• Assist doctors in patient education to achieve outstanding outcomes

Skills and Qualifications:

• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and handle vendor contracts, among other tasks
• Organization and the ability to multitask to complete a wide variety of tasks
• Flexibility to assist staff to adjust to new tasks should company or office needs change
• Strong interpersonal skills to interact positively with all employees
• Leadership ability to manage challenges and oversee employees
• Attention to detail to ensure tasks are completed thoroughly and correctly

Requirements/Experience:

• Minimum of 2 years management experience (Required)
• Experience in a medical office (Preferred)

In addition to the technical knowledge, experience and competence required of this job title, all company employees must also possess problem-solving skills, intelligence, perseverance, orderliness, responsibility, drive toward and satisfaction at the attainment of goals. Calmness and endurance under stressful conditions. Consistency and predictability in the regular attendance to duty, individual initiative as well as participation in group efforts. Correct estimation of specific circumstances, fairness, empathy, appreciation toward fellow workers, and effective communication skills. You may be required to be cross-trained in other job duties based on the needs of the clinic.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person

Salary : $20 - $23