What are the responsibilities and job description for the Chief Operating Officer position at Oregon State Lottery?

The Chief Operating Officer (COO / Assistant Director of Operations) leads the vision, strategy, and roadmap for the gaming operations functions. You will lead senior leaders driving cross-functional operations and the revenue engine of a $17B business for Oregon and report to the Deputy Director in the Director's office. The COO plays a critical role in the refinement, design, and integration of organization-wide, cross-team systems and processes set to deliver alignment and effective operationalization of the strategy. You ensure optimum performance of gaming operations by leveraging your background in delivering continuous improvement programs and initiatives.

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This is a hybrid position, and you will need to live within a reasonable commuting distance from the Salem, OR headquarters to meet with teams as needed on a regular basis.

About the Role

The COO will have a history of healthy partnerships and enthusiasm for optimizing organizational performance. Your values and motivations align with FISH (our values of fairness, integrity, security, and honesty) and the nature of public service in an executive role. As a member of the executive leadership team, you will have direct responsibility for optimizing the delivery of almost $1B in annual transfers to the state of Oregon that fund critical programs and repay bonds.

The Oregon Lottery is looking for an empathetic coach who looks for the facts, works quickly to resolve conflicts, and addresses leadership challenges effectively. You know how to build high-performing teams of leaders who manage other leaders and have experience leading large teams.

Minimum Qualifications Required :

Graduate Degree and nine (9) years of experience in strategic planning, operations management, or strategic financial planning and reporting. Five (5) years of experience must include senior management experience
OR Fourteen (14) years of experience in strategic planning, operations management, or strategic financial planning and reporting. Five (5) years of experience must include senior management experience
Senior management experience may include but is not limited to : experience at the VP or chief level; and / or senior director, head or GM at a Fortune 500 company, with experience leading senior leadership teams that lead leaders, not just individual contributors.

Requested Attributes :

Success at leading the vision, strategy, and roadmap for an organization through the operations department managing product and retailer and customer relationships to generate revenue.

Experience developing and managing a senior leadership team and an organization of 150 multi-generational employees.

Experience leading a distributed organization of remote, hybrid, and in-office workers, demonstrating ability to engage and lead all employees where they are at, using a continuous improvement and DEIB supportive mindset.

Success at sponsoring cross-functional, complex, enterprise-level programs tied to strategy, leading to on-time, on-budget and highly engaged / satisfied employee, partner, and customer outcomes measured as KPIs and OKRs.

Preference for operations leadership experience in the gaming industry and / or other private industry experience(s). Senior management experience as described above, in an organization of comparable size (450 employees, $17B in revenue).

Collaborative, transparent style with strong communication skills and ability to understand what motivates team members, and how to lead them to do their best work in partnership with teammates. Teammates hold each other accountable to goals and objectives, and make tough decisions as needed.

Data- and insights-driven mindset, using critical thinking skills to manage risk, problem solve and lead the work through the power of effective teams.

Adept at anticipating change, knowing when to pivot, and how to engage employees effectively with understanding the why so they will follow. Transformational leadership experience and demonstrated ability to effectively influence and engage others to impact broad, system-level change.

Is a present leader who takes the time to get to know direct reports well through regular 1 : 1s and team meetings and takes steps to meaningfully advance their development and career.

Detail and quality oriented, highly organized, self-sufficient, and follows through with deadlines and commitments.

The Benefits of Joining Our Team

The team at the Oregon Lottery focuses on collaboration to support fellow teammates, while ensuring the FISH and looking for ways to improve and deliver mission excellence. Additional benefits include :

11 paid holidays a year, 10 hours of vacation leave per month, 24 hours of personal business leave, and 8 hours of sick leave per month

Medical, Dental, and Vision Benefits through the Public Employees Benefit Board

Optional benefits like Group life insurance, short- term and long-term disability insurance and long-term care insurance

Pension through the Oregon Public Employees Retirement (PERS) system and optional 457b through Oregon Savings Growth Plan (OSGP)

For additional details on benefits : https : / / www.oregonlottery.org / careers / benefits /

Job Type : Full-time

Pay : $187,200.00 - $224,640.00 per year

Benefits :

401(k)

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Professional development assistance

Retirement plan

Vision insurance

Schedule :

8 hour shift

Monday to Friday

Ability to Relocate :

Salem, OR 97301 : Relocate before starting work (Required)

Work Location : Hybrid remote in Salem, OR 97301

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Salary : $187,200 - $224,640

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