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Information Technology Consultant: Media Support Specialist

Oregon State University
Corvallis, OR Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/30/2025

Information Technology Consultant: Media Support Specialist

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Please see Special Instructions for more details.

To ensure full consideration, applications must be received by February 6, 2025. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Cover letters are optional for this position and will not be used for evaluating your qualifications.
Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
Typically, the starting salary is at the lower end of the salary range.
For additional information please contact: Rhonda Head at Rhonda.Head@oregonstate.edu or 541-737-8447.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

Position Details

Position Information

Department
Educational Ventures (XEC)

Classification Title
Info Technology Consultant

Job Title
Information Technology Consultant: Media Support Specialist

Appointment Type
Classified Staff

Job Location
Corvallis

Benefits Eligible
Full-Time, benefits eligible

Remote or Hybrid option?
Yes

Employment Category
Regular

Job Summary
This recruitment will be used to fill one full-time Information Technology Consultant: Media Support Specialist, competency level 3, position for the Division of Educational Ventures at Oregon State University (OSU).

The Division of Educational Ventures (DEV) is a growing, innovative, and collaborative organization with a commitment to providing high-quality online education. The division extends Oregon State University’s exceptional learning experiences including microcredentials, certificates, and degrees available to students throughout Oregon and around the world.
The division includes Ecampus, offering over 100 online and hybrid degree programs; the Ecampus Research Unit (ECRU), conducting and supporting original research in online teaching and learning; the Corporate and Workforce Education Unit (CWE), creating pathways for learners employed by collaborators in business and government; the Center for the Outdoor Recreation Economy (CORE), providing workforce development for the outdoor recreation industry; the Open Educational Resources Unit (OER), aiding faculty in adopting open course materials; and the Alternative Credential Unit (ACU), developing short-form educational opportunities
The media support specialist (information technology consultant, competency level 3) is a classified position. This position reports directly to the lecture team manager of course development and training. The media support specialist plans, organizes, and works with faculty to ensure the quality of faculty produced lecture, video and multimedia content is of a high standard. Majority of duties will be to support faculty outside of the normal lecture and video production schedule. This includes providing training to faculty on use of technology for successful recording and handling quick edits before the start of the term. This position involves some travel both on campus and at times off campus for video filming.
The multimedia team is part of the Course Development and Training (CDT) unit within the division of Ecampus. The division is a fast-growing, entrepreneurial organization with a commitment to providing access to Oregon State University’s programs of excellence. Ecampus includes Oregon State Ecampus (online degrees), Open Educational Resources (open access online resources), and the Ecampus Research unit (conducts original research).
The Course Development and Training unit provides expertise and support for the development of online and hybrid courses, including instructional design services, innovative multimedia development, and faculty development programming and support. This position collaborates with other units within Ecampus and works with faculty and administrators to assess how platform technologies can augment students’ abilities to meet course learning outcomes. This position builds long term positive relationships and collaborates with faculty, instructors, and content experts to identify needs. Within the Course Development and Training team, this creative position will collaborate closely with the course development team including multimedia developers, instructional designers, faculty course developers and others to ensure high-quality projects are Produced.
Oregon State University and the Division of Educational Ventures maintain and enhance a collaborative and inclusive community that is dedicated to equity and equal opportunity. All employees of this division are responsible for ensuring that these commitments are achieved. This position supports these goals directly by providing services to ensure videos meet our accessibility captioning standards.
Ecampus currently operates on a hybrid schedule, Tuesdays and Thursdays are designated in-office days as well as additional days as needed.

Why OSU?
Working for Oregon State University is so much more than a job!

Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.

FACTS:

  • Top 1.4% university in the world
  • More research funding than all public universities in Oregon combined
  • 1 of 3 land, sea, space and sun grant universities in the U.S.
  • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
  • 7 cultural resource centers that offer education, celebration and belonging for everyone
  • 100 undergraduate degree programs, 80 graduate degrees plus hundreds of minor options and certificates
  • 35k students including more than 2.3k international students and 10k students of color
  • 217k alumni worldwide
  • For more interesting facts about OSU visit: https://oregonstate.edu/about

Locations:

Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.

Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.

Total Rewards Package:

Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including:
  • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
Free confidential mental health and emotional support services, and counseling resources.
  • Retirement savings paid by the university.
  • A generous paid leave package, including holidays, vacation and sick leave.
  • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
  • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
  • Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.

Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU.

Key Responsibilities
30% LECTURE VIDEO EDITING:
  • Edits lectures/videos, provides revisions based on editorial notes from subject matter experts. Helps maintain current – and create new – course materials.
  • Reviews produced media and consults with faculty members and subject experts involved in the project to identify video, lecture, graphics, and multimedia needs for online courses.
  • Downloads, ingests, and documents acquired media in accordance with university and department policies.


30% LECTURE VIDEO SUPPORT COORDINATION:
  • Works independently or with a team of collaborators to plan and coordinates with faculty for producing and updating lecture/video content.
  • This position will be required to learn and operate university equipment to capture content for online course work.
  • Provides creative solutions to video and lecture production needs.
  • Travels on campus and off campus to capture video from faculty.
  • Ensures WCAG AA Accessibility standards for video production are met by coordinating the transcription and captioning process for all videos produced by Ecampus.
  • Provides technical support to ensure audio, video, and presentation quality meet accessibility standards.
  • Serves as a technical resource for developing and recording videos and lectures.
  • Provides training to faculty on use of technology for successful recording.

30% PROJECT MANAGEMENT:
  • Prioritizes, plans, produces, and distributes video and lecture content.
  • Communicates with faculty to coordinate video and lecture productions outside the video and lecture team normal production schedule.
  • Uses project management systems and communication tools to work with collaborators and faculty. With input from designated leads from Ecampus units, this role will be responsible for creating goals, timelines and project management documentation for production schedules to ensure strategic priorities and deadlines are met.
  • Monitors status and documents workflow to ensure videos and lectures are compliant with closed captioning standards. Posts final productions on video streaming and uploading transcriptions.
  • Serves as project manager for video productions to ensure equipment availability and space planning.
  • Contacts appropriate course development/project participants to schedule and coordinate meetings and supports faculty in providing video and multimedia content for their courses.

10% PROFESSIONAL DEVELOPMENT AND SERVICE:
  • Consults with video and lecture teams to identify emerging technologies, trends, and resources in video production for distribution along with making budget recommendations to unit managers and directors.
  • This position serves as a member of the OSU Division of Ecampus teams as assigned. Service may include other duties as assigned, such as coverage in absence of others, serving as a representative on university or division committees.
  • Represents the division at professional workshops, conferences, forums, trade shows, customer meetings, and other opportunities for constituents and clients.
  • They also share knowledge internally and provide technical cross-training.
  • Serves as a technical resource for developing and recording videos and lectures.
  • Provides training to faculty on use of technology for successful recording.
  • Encourage and participate in activities that foster an environment that is diverse, equitable, inclusive, and fosters a sense of belonging for the course development team.

What We Require
This classification requires a basic foundation of knowledge and skills of technology and information systems generally obtained through an AA degree in computer science, information systems, educational technology, communications, or related fields, or similar certified course work in applicable fields of study and at least one year of related work experience.

What You Will Need
  • Evidence of expertise in video editing, methods and technologies and demonstrated experience with Adobe Premiere
  • Excellent customer service skills
  • Excellent written and oral communication skills, including but not limited to explaining information about services offered by the unit, providing actionable items, feedback and in-depth technical information regarding policies and procedures related to media production.
  • Strong ability to multitask under deadlines
  • Proven project management experience and ability to work on multiple projects with competing deadlines
  • Ability to work collaboratively on a team and across multiple teams/units
  • Ability to lift 50 lbs
  • Demonstrated ability to communicate successfully and inclusively, both in writing and verbally, with a diverse audience.


This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

What We Would Like You to Have
  • Bachelor’s degree in film, marketing, broadcast journalism or related field, or an equivalent amount of training and experience to obtain the foundation of knowledge and skills in new media production.
  • Demonstrates experience working with professional audio and video recording equipment
  • Demonstrates basic motion graphic skills using After Effects or other similar software.
  • Experience with video storage and networking systems
  • Experience delegating and reviewing work given to others
  • Experience in higher education work environments
  • Experience working with faculty members

Working Conditions / Work Schedule
  • Ecampus currently operates on a hybrid schedule, Tuesdays and Thursdays are designated in-office days as well as additional days as needed.
  • Typical office environment.
  • This position may require travel.
  • This position may require working events after hours or on the weekends.
  • Must be able to carry up to 50 lbs. of camera gear and other equipment in studio.

Pay Method
Hourly

Pay Period
16th - 15th of the following month

Pay Date
Last working day of the month

Min Salary
$28.70

Max Salary
$46.51

Link to Position Description
https://jobs.oregonstate.edu/position_descriptions/164204

Posting Detail Information

Posting Number
P05129CT

Number of Vacancies
1

Anticipated Appointment Begin Date
03/15/2025

Anticipated Appointment End Date

Posting Date
01/29/2025

Full Consideration Date
02/06/2025

Closing Date
02/13/2025

Indicate how you intend to recruit for this search
Competitive / External - open to ALL qualified applicants

Special Instructions to Applicants
To ensure full consideration, applications must be received by February 6, 2025. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc. Your profile MUST clearly show how you meet the minimum/required qualifications for the position. Resumes are NOT accepted at the application stage for this position.

Cover letters are optional for this position and will not be used for evaluating your qualifications.
Equivalent required experience is based on full-time equivalent (40 hours per week).

PLEASE NOTE: If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
Typically, the starting salary is at the lower end of the salary range.
For additional information please contact: Rhonda Head at Rhonda.Head@oregonstate.edu or 541-737-8447.
OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.

Supplemental Questions

Salary : $29 - $47

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