What are the responsibilities and job description for the Commercial Furniture Installation and Service Technician position at ORI Acquisition Inc?
General Responsibilities
Execute and complete the delivery, installation and service of systems and conventional furniture while (striving to exceed) customer expectations.
Primary Duties and Responsibilities
· Abide by ORI’s dress code and conduct policies on the job site
· Carefully load and unload trucks to ensure safe and damage free delivery
· Using delivery tickets to check and determine that all product is listed, loaded, and accounted for
· Ensure that service carts are taken out to each job site (Service Carts Contain: Vacuum, cleaning supplies, toggles, misc. hardware, etc.)
· Always Operate company vehicles in a safe manner and complete a vehicle clean out at the end of each shift
· Always exhibit professionalism when in the presence of the customer
· Execute all phases of the assigned delivery, service order, installation or project as directed by the lead installer or project manager
· Complete any final adjustments, cleaning, and touch up before leaving the job site. The objective is a “no punch” job.
· Identify and communicate damages, omissions, and customer concerns to the scheduler. Utilize the CAR form to be returned with the order paperwork
· Execute punch list procedures as directed by the lead installer or the delivery ticket
· Provide assistance and guidance to new employees as needed
Position Requirements
· High school diploma or general education degree (GED)
· Valid driver’s license
· Must be able to work overtime and weekend hours when required
· Strong customer service focus
· Must be able to work independently and as part of a team
· Yearly training on new products and the ability to train sub-contractors on new product as needed
Physical Demands
- Ability to regularly lift and/or move 50 lbs. and occasionally lift and/or move up to 100 lbs.
Career Path:
- Lead Installer
- Project Manager
We are an Equal Opportunity Employer
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, disability, and national origin.
Job Type: Full-time
Pay: $19.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $19 - $27