What are the responsibilities and job description for the Client Accounts Assistant position at Oriana House, Inc.?
QUALIFICATIONS: High School diploma or equivalent required. Book keeping experience preferred. Must have strong organizational skills and be detailed oriented. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Must have the ability to effectively work with Agency employees and outside contacts.
SCHEDULE: Mon-Fri, 8am-4pm
Essential functions of this job include, but are not limited to:
- Maintains accurate client account summaries (e.g., spreadsheets and files).
- Collects money, money orders, paychecks, and/or paystubs from safes. Updates ORION with withdrawals and/or payments/client financial obligations that have been made. Updates clients’ spreadsheets with financial transactions.
- Collects client financial obligations including turning in paystubs/ and or paychecks, and making payments (e.g., client per diems, court costs, restitution, bus passes and special fees). Sends same electronically to the Client Accounts Supervisor in the Accounting Department.
- Runs a Client Financial Transaction Report daily to compare report amounts to the actual dollar amounts deposited in the safe by employees. Investigates when there are any discrepancies and informs the Client Accounts Supervisor, Caseworker, Lead Resident Supervisor, Program Director, and employee who took the deposit. When money is missing, notifies the appropriate Internal Affairs/Investigations group via Outlook in an accurate and timely manner.
- Notifies appropriate program staff when clients’ paychecks and/or paystubs are not turned in and when there are any discrepancies with hours worked versus earnings.
- Processes clients’ transactions by updating their financial sheets to accurately record savings balances, court costs, fees paid by clients, and outstanding financial obligations. Reports any discrepancies to his/her supervisor in a timely manner.
- Prepares banking to process client requests. Verifies money prior to the banking run. Picks up receipts the bank has for Oriana House if locations are outside of the Akron Area. Mails receipts to the Client Accounts Supervisor in Accounting at our Administration Office in Akron.
- Codes/cuts checks for Client Accounts Assistants when necessary outside of Akron prior to going to the bank. Codes deposits upon return from the bank in an accurate and timely manner.
- Adheres to client banking hours and deadlines as established by program management and Accounting Department.
- Closes client financial files in an accurate and timely manner and returns contents of file to Caseworker.
- Performs duties specific to program as directed by program management employees (e.g., maintaining bus pass log and tracking client use and reimbursement, etc.) and as required by program contract.
- Reviews excel spreadsheets with clients.
- Completes biweekly and weekly supply orders for facility supplies (if applicable).
- Ensures the bill changer is fully stocked and is functioning properly.
Full Time Benefits Package includes:
- Medical Insurance and Prescription Card
- Paid Hospital Days
- Eight Paid Holidays
- Life Insurance
- Dental Insurance
- 10 Vacation Days per year
- 10 Personal-Sick Days per year
- Tuition Reimbursement
- Long-term Disability Insurance
- 403(b) Retirement Plan
- Wellness Program and Incentives, including FitThumb Wellness App.
- Public Service Loan Forgiveness
Oriana House Recruiters may reach out to applicants via text messaging.
Oriana House, Inc., is an Equal Opportunity Employer and Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
