Demo

Program Assistant - Treatment

Oriana House, Inc.
Cleveland, OH Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/7/2025

Schedules Available:  

1st Shift; 8:00am-4:00pm; Monday-Friday

2nd Shift; 4pm-12am; Tuesday-Saturday or Sunday-Thursday (one weekend day required)

Essential functions of this job include, but are not limited to:

OFFICE DUTIES  

  • Effectively and courteously answers all telephone calls received.  Greets and directs all visitors in the building (e.g., clients, applicants, employees, vendors, etc.) in a courteous manner.  Permits only authorized visitors beyond receptionist/main post area.  Immediately notifies supervisor and on-site supervisor of unauthorized visitors who fail to follow directives.
  • Complies with all state and federal confidentiality regulations.
  • Receives, sorts, and distributes mail in a timely and accurate manner to the appropriate boxes.
  • Maintains office equipment (copy machine and fax machine) in proper working order and fills with paper and/or toner as needed.
  • Maintains supply cabinet and supply closets in a neat and organized manner.
  • Effectively directs clients to appropriate group rooms and/or clinician.
  • Attends departmental meetings and types minutes for clinical department staff.  Disseminates same as directed by supervisor in an accurate and timely manner.
  • Prepares files from office and storage for audits and coordinates process with Administration.
  • Assists clinical department staff with duties as needed.

MAT AND/OR MENTAL HEALTH CLINIC ONLY

  • Maintains and monitors medication assisted treatment deliveries and completes tracking sheets as required in an accurate and timely manner.
  • Follows up with pharmacy orders/requests as required.
  • Completes UDS collection and recording keeping.
  • Maintains orders/supplies needed for medical staff and the clinic.
  • Monitors temperature on medication fridge and completes tracking mechanisms.
  • Manages all scheduling, tracking, and oversight of clients involved in the clinic.

QUALIFICATIONS: High School diploma or equivalent required.  Clinical/program experience preferred.  Must possess strong organizational and accuracy skills.  Strong computer skills, including Microsoft Word, Microsoft Excel, and willingness to learn CareLogic and ORION required.  Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

Full Time Benefits Package includes:

  • Medical Insurance and Prescription Card
  • Paid Hospital Days
  • Eight Paid Holidays
  • Life Insurance
  • Dental Insurance
  • 10 Vacation Days per year
  • 10 Personal-Sick Days per year
  • Tuition Reimbursement
  • Long-term Disability Insurance
  • 403(b) Retirement Plan
  • Wellness Program and Incentives, including FitThumb Wellness App.
  • Public Service Loan Forgiveness

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House, Inc., is an Equal Opportunity Employer and Drug Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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