Program Assistant - Treatment

Essential functions of this job include, but are not limited to:

OFFICE DUTIES

• Effectively and courteously answers all telephone calls received. Greets and directs all visitors in the building (e.g., clients, applicants, employees, vendors, etc.) in a courteous manner. Permits only authorized visitors beyond receptionist/main post area. Immediately notifies supervisor and on-site supervisor of unauthorized visitors who fail to follow directives.
• Complies with all state and federal confidentiality regulations.
• Receives, sorts, and distributes mail in a timely and accurate manner to the appropriate boxes.
• Maintains office equipment (copy machine and fax machine) in proper working order and fills with paper and/or toner as needed.
• Maintains supply cabinet and supply closets in a neat and organized manner.
• Effectively directs clients to appropriate group rooms and/or clinician.
• Attends departmental meetings and types minutes for clinical department staff. Disseminates same as directed by supervisor in an accurate and timely manner.
• Prepares files from office and storage for audits and coordinates process with Administration.
• Assists clinical department staff with duties as needed.

TRACKING, SCHEDULING, AND HEALTH RECORD DUTIES

• Assists with statistical data collection for any program(s) assigned.
• Helps direct treatment staff for swift implementation of queries (TEAMWORK).
• Maintains closed file storage in an accurate and organized manner in accordance with Agency policies and procedures. Inventories and updates storage units’ contents. Forwards copy of inventory to the Assistant to Vice Presidents (for the Executive Vice President of Operations).
• Sends records release forms and follows up with outside requests for information. Sends the Oriana House information (with appropriate releases) to outside sources.
• Maintains ability to type/use computer and all programs implemented by the Agency including but not limited to those maintaining electronic health records.
• Completes accurate and timely Point of Entry (POE) duties for new client referrals.
• Schedules clients’ appointments in a timely and accurate manner in CareLogic and ORION systems.

QUALIFICATIONS: High School diploma or equivalent required. Clinical/program experience preferred. Must possess strong organizational and accuracy skills. Strong computer skills, including Microsoft Word, Microsoft Excel, and willingness to learn CareLogic and ORION required. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

Start rate: $15.00

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Candidates must be eligible to work in the U.S. without requiring sponsorship.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.