What are the responsibilities and job description for the Business Process Optimization Intern position at Origin Bank?
Origin Bank is excited to announce we're hiring for our G.I.V.E. Summer Internship Program! (Giving Interns Valuable Experience).
We are currently seeking Junior and Senior college level students to work as an Intern for an 8-week summer internship.
Interns will have the opportunity to gain valuable insight into the banking industry through daily business interactions while learning the importance of building relationships and enhancing a strong work ethic. You will also develop a wide range of general business skills and etiquette, through real-world experiences, applications and processes.
Our Bank Administration Department is looking for a Business Process Optimization Intern. The ideal Intern will work closely with the Bank Administration Team and perform the following duties:
- Improve customer and lending team end user experience by enabling faster response times and user-friendly interfaces through process improvement and optimization.
- Apply VSM, systems comprehension, business process optimization, digital infrastructure design and human systems/human factors concepts to optimize the loan process.
- Practically apply 5S, focused on the Set in Order, Standardize and Sustain steps to help design a robust infrastructure for the loan process.
- Identify bottlenecks, inefficiencies, and redundancies in loan origination, underwriting, approval, and funding.
- Use data analysis and operational metrics to assess performance and propose process improvements.
- Collaborate with many departments including Commercial Lending, Underwriting, Risk, Compliance, and Information Technology to streamline the loan process.
- Research industry best practices and benchmark against competitors to enhance efficiency.
- Recommend and assist in implementing solutions to optimize the lending process.
- Utilize regression testing to ensure software releases meet specifications and are within prescribed parameters.
- Present findings and recommendations to senior leadership in a clear and actionable format.
Qualifications/Skills (must possess the following):
- Knowledge of Lean Six Sigma principles, 5S and/or other process improvement methodologies.
- Strong analytical and problem-solving skills with a focus on process efficiency.
- Interest in technology, automation, and data-driven decision-making.
- Ability to work collaboratively across departments and manage multiple tasks.
- Must have at minimum cumulative 3.0 GPA.
- Coding/programming experience is preferred but not required.
Education:
Required Major: Industrial Engineering, Supply Chain Management, Operations Management, Systems Engineering, or similar.
Origin Bank is an equal opportunity employer and we do not discriminate in hiring or employment on the basis of race, color, sex, age, marital or veteran status, non-job related disability, religion, national origin, genetic information or any other basis protected by law.
Remote positions are intended to be filled in states within our footprint, which includes: Alabama, Florida, Louisiana, Mississippi, and Texas. Any exception to this policy requires further regulatory review and approval by management.
*Origin Bank is an Equal Opportunity Employer. We recognize and value diversity as it strengthens our ability to attract, retain, and engage team members. We support a diverse and inclusive work environment where all team members are given opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that Origin Bank can truly perform at its best, carry out its vision, and make a difference in the communities we serve.
