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2nd shift IT Deskside Engineer/ Data Center Technician - Secaucus NJ

Orion Global Managed Services US Inc
Secaucus, NJ Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/7/2025

Job Description

Job Description

  • This is a full-time contractor role payable at $30 per hour

We are seeking a 2nd shift IT Deskside Engineer / Data Center Technician to provide on-site support , focusing on network-related tasks . This role includes escorting services, basic network cabling, customer communication, and end-user device support , such as installation, repair, configuration, and upgrades. The ideal candidate will have basic networking knowledge , a customer-focused mindset , and experience working in a data center or IT environment .

Key Responsibilities :

  • Support network-related tasks , including basic network cabling and escort services .
  • Assist with end-user device installations, repairs, setups, configurations, and upgrades .
  • Provide support for office moves, setups, and minimal migrations .
  • Communicate with customers to ensure efficient issue resolution and service delivery .
  • Use ServiceNow or similar ticketing systems to log and track work.
  • Work within a team environment to ensure seamless IT and network operations.
  • Travel to Spoke locations (must have a valid driver's license and personal transportation ).

    • Technical Skills & Experience :

  • Minimum one year of experience in a Data Center or IT support role (preferred).
  • Basic networking experience and familiarity with network cabling.
  • CCT certification preferred ; Network certification highly desirable .
  • Experience with ServiceNow or other IT ticketing systems (preferred).

    • Soft Skills & Additional Qualifications :

  • Strong customer service and communication skills.
  • Ability to work effectively in a team environment .
  • Organized and detail-oriented approach to troubleshooting and support tasks.
  • Must be able to work on-site (remote work is not available).

    • If you have basic networking knowledge, IT support experience, and strong communication skills , we encourage you to apply!

    Pay : $30 per hour

    Shift : 12 : 00 PM - 9 : 00 PM Mon-Sat

    Immediate start pending successful interview and relevant checks

    Salary : $30

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